Job Opening: $19/hr. REMOTE Healthcare Insurance & Benefits Support Specialist **ALABAMA**
$19/hr. REMOTE Healthcare Insurance & Benefits Support Specialist **ALABAMA**
Montgomery, AL
Description
Position: Healthcare Insurance & Benefits Support Specialist REMOTE
Pay: $19/hr.
Training & After Training Schedule: 8am-8pm EST for this class ( must accept any 8-hour shift between the hours of operations)
Projected Start Date:10/05
Important:
- Equipment Provided: Laptop, keyboard, two monitors, mouse, headphones
- We will Verify Job Experience and Education
- No time off first 90 days
Job Overview:
- Inbound calls and must be OK with outbound as well.
- Assisting benefit Verification, determining out of pocket, deductible, verifying if the patient qualifies for the free benefit coverage, troubleshoot/help patients navigate through website, enrollment.
- Own issues and remove obstacles that prevent patients or providers from accessing the therapies requested.
- Comfortable taking initiative, identifying barriers, being on the phones and working with the appropriate parties to eliminate these obstructions for the customer.
- Proficient and knowledgeable about all the services provided on an assigned program and may support multiple client products or programs.
Experience (Minimum Required):
- Minimum of two or more years of recent high-level medical insurance experience needed.
- Heavy prior experience in US healthcare and reimbursement industry.
- Must be a proven problem solver with the ability, drive, and initiative to learn processes and procedures necessary to support the assigned program(s).
- Comfortable with assisting Medicare patients so some do not know how to navigate through website.
- Must be patient and empathetic.