Job Opening: Remote Outreach Coordinator

Are you energized by talking to people, building connections, and achieving goals? RemX is seeking a motivated Remote Outreach Coordinator to join a growing team focused on member engagement and enrollment. This role is ideal for candidates with outbound call center, inside sales, lead generation, appointment setting, or customer retention experience who thrive in a fast-paced, performance-driven environment.

If you’re someone who enjoys making a high volume of calls, overcoming objections, and positively influencing outcomes, we’d love to hear from you!

100% Remote | $18.50/hr

Schedule: Monday-Friday, 2:30 PM – 11:00 PM EST

Training Hours: 11 am -7:30 pm EST for 1 week 

What You’ll Do

• Make 200+ outbound calls daily to engage members and introduce available programs and services.
• Build rapport quickly and professionally while encouraging participation and enrollment.
• Identify member needs, answer questions, and address concerns with confidence and empathy.
• Handle inbound inquiries and provide exceptional customer service.
• Accurately document call activity, outcomes, and member information within the CRM system.
• Consistently meet and exceed performance expectations, including call volume, enrollment, and quality metrics.
• Maintain a positive attitude while working in a high-volume, metrics-driven environment.
• Effectively navigate multiple systems and applications while speaking with members.
• Partner with leadership and team members to share feedback, identify trends, and improve member engagement.
• Previous outbound call center, inside sales, appointment setting, lead generation, customer retention, or telemarketing experience required.
• Comfortable making 200+ outbound calls per day.
• Proven track record of meeting or exceeding productivity and performance goals.
• Experience working in a fast-paced, metrics-driven environment.
• Strong communication, active listening, and objection-handling skills.
• Ability to build trust and create positive member experiences over the phone.
• Healthcare experience is preferred but not required.
• Bilingual Spanish candidates are highly encouraged to apply.
• Proficiency with Microsoft Office and CRM platforms.
• Reliable high-speed internet with a minimum download speed of 30 Mbps.