Job Opening: Customer Service Representative

Customer Service Representative

Syracuse, NY

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Description

RemX is seeking Customer Service Representatives for a reputable client in Syracuse NY

Location: Syracuse, NY 13208

Schedule:

  • Monday-Friday
  • 8:00 AM – 4:30 PM
  • Lunch: 12:00 PM – 12:30 PM or 12:30 PM – 1:00 PM

Pay Rate:

  • $20.50/hour

Overtime:

  • Not mandatory but strongly encouraged
  • Saturday: Pay Rate at Time and a Half
  • Sunday: Pay Rate at Double Time

Key Responsibilities:

Associates will handle approximately 50-80 calls per day and provide support for:

  • Customer order placement
  • Delivery status inquiries
  • Delivery driver support
  • Sales representative support
  • Invoice-related questions
  • Basic Accounts Receivable functions (training provided)

 

Key Responsibilities: Associates will handle approximately 50-80 calls per day and provide support for: Customer order placement Delivery status inquiries Delivery driver support Sales representative support Invoice-related questions Basic Accounts Rece

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