Jobs

RemX is seeking a Team Lead for Customer Service Agents

This is a Direct Hire Opportunity

$22/hr.

Monday to Friday 8am to 5pm

Job Summary

Seeking a dynamic and results-driven Team Lead to oversee approximately 18 Customer Service Agents. The ideal candidate will possess strong leadership skills, a passion for innovation, and the ability to drive team success.

Key Responsibilities

• Guide and mentor a team of CSAs to meet project goals and KPIs.
• Conduct regular performance reviews and provide constructive feedback.
• Serve as the primary liaison between team members and senior management.
• Identify inefficiencies and implement process enhancements to improve productivity and service quality.

For consideration please email resumes to Janice.Akins@RemX.com

#Nowhiring 

Member Experience Supervisor

Location: Philadelphia, PA 19114

Type: Direct Hire

Key Responsibilities:

• Achieve sales and service goals by coaching Universal Member Service Representatives (UMSRs) and promoting digital banking solutions.
• Provide daily training, performance feedback, and ensure compliance with regulations and internal policies.
• Oversee lobby management and member engagement, fostering a welcoming and tech-forward environment.
• Drive employee development and retention through inclusive leadership and career growth support.
• Monitor performance metrics, conduct audits, and manage cash controls to ensure operational excellence.
• Resolve escalated member concerns and support cross-location operations as needed.

Performance Goals:

• Deliver world-class service and maintain professional standards.
• Ensure ATM uptime, audit accuracy, and cross-sell targets are consistently met.
• Promote digital adoption and self-service usage.

Job Requirements:

Qualifications:

• 3–5 years of related experience.
• High school diploma or GED.
• Strong interpersonal, coaching, and leadership skills.
• Prior supervisory experience required 

IMPORTANT: RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful. RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action.

Work From Home with a Purpose

Are you passionate about helping others and looking for a career that lets you work from home while still making a difference? Our Fortune 500 pharmaceutical client is expanding their remote call center team, and this could be the opportunity you’ve been waiting for.

This role provides the flexibility and comfort of working from home, along with the stability of weekly pay and benefits. Experience the ability to save on commuting costs and enjoy a true work-life balance makes this a position with real value.

Position Details

• Role: Remote Medical Call Center Representative

• Pay: $16/hr. + Weekly Pay + Benefits

• Schedule: Monday–Friday, 7am–8pm CST (must be available for any 8-hour shift assigned within these hours)

• Start Date: September

• Equipment: Provided by the company

Important: Candidates must live in Irving, TX or surrounding areas and be available to pick up company-issued equipment in person before starting. This is a firm requirement with no exceptions.

What You’ll Do

• Answer inbound calls and place outbound calls as needed

• Assist patients with account updates and medication coverage

• Enter and update patient data accurately and efficiently

• Ensure compliance with federal healthcare guidelines

• Work with insurance carriers to verify coverage

• Provide excellent customer service with professionalism and empathy

Job Requirements:

What We’re Looking For

• Minimum 1 year of recent call center experience (required)

• Ability to pick up equipment in Irving, TX

• Strong attention to detail and accuracy in data entry

• Private, distraction-free workspace at home

• Reliable high-speed wired internet connection (hotspots not accepted)

• Basic troubleshooting skills for remote technical issues

• Dependability and ability to meet performance metrics

• High school diploma or equivalent

Why You’ll Love This Role

• Work-from-home flexibility with company-provided equipment

• Weekly pay and benefits

• The chance to be part of a team making a meaningful difference in patients’ lives

?? Apply Today!
Send your up-to-date resume to khari.riles@remx.com and include “REMOTE TX CSR POSITION – IRVING” in the subject line for immediate consideration.

Dispatcher (1p-9:30p) 

Location: Curtis Bay, MD 21226 

Pay: $21/hour

Schedule: Monday – Saturday (will only work 5 days per week), 1:00 PM – 9:30 PM (Closed on Sundays).

Mandatory days to work are Monday and Saturday.   Can be flexible with the other day off during the week.

Type: Contract to Hire  

We are currently hiring a Dispatcher to join our team! If you enjoy problem-solving, staying organized, and working in a fast-paced environment — we want to hear from you. No prior experience is required – we will train the right candidate!

Key Responsibilities:

• Answer incoming driver calls and provide timely solutions to their requests.
• Make pre-calls to confirm upcoming deliveries.
• Update drivers’ manifests and delivery tracker files.
• Handle incoming and outgoing emails.
• Communicate with team members to ensure accurate and efficient delivery operations.

Job Requirements:

Preferred (but not required):

• Bilingual (English & Spanish)
• Beginner-level computer skills
• Strong multitasking and communication skills
• Must pass a background and drug screen

RemX Staffing is hiring for an Transportation Clerk – Long term contract with potential of permanent hire.

Schedule – Wednesday – Saturday from 6:00pm – 6:00am (Night shift – 4 days per week)

Duties:

• Customer service, dispatch and proper documentation and procedure control
• Managed daily schedules, assigning drivers to specific routes based on customer demands and driver availability
• Monitor GPS tracking systems to track the location of vehicles in real-time and make necessary adjustments to optimize efficiency
• Collaborate with warehouse staff to ensure accurate loading and unloading of goods onto trucks for efficient transportation
• Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift
• Ensure compliance with financial policies & procedures such as tracking MPG, returns, damages, etc.
• Properly plan and supervise work assignments and dispatching for 40-50 truck drivers
• Schedule preventative maintenance on equipment
• Conduct safety/driver observations and reporting’s

As a RemX Transportation Clerk We Offer You:

• Competitive pay
• Paid weekly (Direct Deposit or ATM Debit Card available)
• Access to health benefits and retirement plan
• A personal recruiter to help with job searches and assistance when at work!
• Contract to Hire Opportunity

Job Requirements:

Qualifications:

• High School or GED equivalent
• Bachelor's Degree Preferred
• Proficiency with MS Office - Excel, PowerPoint, and Outlook
• Strong problem solving skills
• DOE experience
• Transportation or Distribution experience highly preferred

Find A Job That Works for You!

Each and every day RemX puts over 90,000 people to work, helping more than 15,000 companies find the talent they need to succeed. And, as a part of the 10th largest staffing company in the world, we understand that at the heart of every successful business are people. That’s why we work hard to find you the right job at the right company. Explore all the exciting opportunities RemX offers and find the right job for you!

Currently seeking Onsite Licensed Insurance Agents who have experience in Healthcare for a reputable Insurance company based out of Duluth, GA.

• Permanent Placement 
• Start date range: 9/5-9/26
• Schedule:10:00am – 9:00pm EST M- F
• Base Salary plus performance based bonus

Job Description 

• Assist individuals in understanding their coverage and selecting the right products, services and best solutions to meet their personal health and financial needs
• Provide full lifecycle customer service and sales 
• Inbound and  outbound calls to provide follow up
• Respond to customer inquiries with active listening and empathy and find the best policy 
• Upsell by helping customer  to upgrade products or services
• Complete Sales or renewal of a health plan that best suit – Sales conversions are expected.

Job Requirements:

Requirements 

• Current Health insurance license in the state of Georgia
• Minimum six (6) months sales experience
• Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
• Strong customer service orientation (empathy, compassion and listening skills)
• High school diploma or equivalent
• Strong computer navigation skills and experience

RemX is hiring Bilingual Customer Service Reps 

• $17.00/hour
• $18.00/hour if bilingual (English/Spanish)

Schedule:

• Must be flexible to work 10:00 AM – 7:00 PM
• Includes one weekend day

Location:

• Onsite in Plantation, FL
• This is not a remote position

Key Responsibilities:

• Handle inbound calls only
• Respond to and resolve consumer inquiries and issues
• Educate customers on the status of previously submitted per-authorizations or per-determination requests
• Meet performance goals in areas such as:
• Efficiency
• Call quality
• Customer satisfaction
• First call resolution
• Attendance

Qualifications:

• Minimum 6 months of customer service experience with the same employer
• High School Diploma required
• Strong attention to detail and goal-oriented mindset

For consideration please email your resume to Janice.Akins@RemX.com 

#Nowhiring

RemX is seeking Onsite Licensed Health Insurance Agents!!

Must have an Active Georgia Health Insurance License

• Location: Onsite (Duluth, GA)
• Pay: $25 an hour 
• Start: September 2025
• Training Between: 8am-8pm EST for 2-4 weeks
• Schedule after Training: 8-hour shift 5-days a week between Mon-Sun 7am-2am

Duties

• Follow up on customer requests and sales leads to ensure timely resolution and conversion.
• Serve as the primary point of contact, delivering exceptional customer service and building lasting relationship
• Provide tailored product recommendations by actively listening and connecting client needs to appropriate solutions.
• Support sales efforts by identifying upsell opportunities and contributing to revenue growth.
• Demonstrate empathy and patience, ensuring every interaction feels personal and supportive.

Qualifications

• At least 1 year in inbound/outbound call center and 6+ months of Health plan sales experience
• Active Health License in the state of GA
• Highly driven and competitive in nature
• Ability to connect and build rapport over the phone
• Able to navigate technical issues independently

For consideration please email your resume to Janice.Akins@RemX.com 

#Nowhiring 

Medical Records Clerk

Location-Remote

Pay Rate-$16.00 – $18.00 hourly

Start date-asap

Hours-must be available between 6am-7pm Monday- Friday- 40 hour work week

Temp to perm position

Key Responsibilities:

• Process and manage Release of Information (ROI) requests in accordance with HIPAA, state laws, and organizational policies.
• Retrieve, review, and deliver medical records using EMR systems such as Epic, Cerner, or Meditech.
• Ensure accurate documentation and timely response to patient, legal, insurance, and third-party requests.
• Maintain strict confidentiality and security of Protected Health Information (PHI).
• Audit ROI logs and EMR access reports to ensure compliance and identify discrepancies.
• Collaborate with Health Information Management (HIM), IT, and clinical teams to resolve record-related issues.
• Train staff on EMR navigation, ROI procedures, and data privacy best practices.
• Support EMR system upgrades, testing, and implementation of new features.
• Generate and analyze reports on ROI volume, turnaround times, and compliance metrics.
• Participate in quality improvement initiatives to enhance ROI and EMR workflows.

Qualifications :

• Experience with legal and insurance-related medical record requests.
• Familiarity with document imaging systems and electronic faxing tools.
• Knowledge of medical terminology and clinical workflows.
• Analytical skills for report generation and data interpretation.
• Certification in ROI or Health Information (e.g., RHIT, CHPS, CRIS) is a plus.
• Minimum 2 years of experience in ROI processing and EMR systems in a healthcare setting.
• Strong understanding of HIPAA regulations and medical record confidentiality.
• Proficiency in EMR systems (Epic, Cerner, Meditech, or similar platforms).

Customer Service Representative – Onsite in Plantation, FL

Pay:

• $17.00/hour
• $18.00/hour if bilingual (English/Spanish)

Schedule:

• Must be flexible to work 10:00 AM – 7:00 PM
• Includes one weekend day

Location:

• Onsite in Plantation, FL
• This is not a remote position

Job Overview: We are seeking a dedicated Customer Service Representative to join our team in Plantation, FL. This role is ideal for individuals who are passionate about helping others and thrive in a fast-paced, inbound call center environment.

Key Responsibilities:

• Handle inbound calls only
• Respond to and resolve consumer inquiries and issues
• Educate customers on the status of previously submitted per-authorizations or per-determination requests
• Meet performance goals in areas such as:
  • Efficiency
  • Call quality
  • Customer satisfaction
  • First call resolution
  • Attendance

Qualifications:

• Minimum 6 months of customer service experience with the same employer
• High School Diploma required
• Strong attention to detail and goal-oriented mindset

RemX is seeking Licensed Healthcare Insurance Agents for a company we are working with in Duluth GA.  You’ll be using the knowledge that you bring to the role by helping others and giving them peace of mind. Whether it’s getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.  

As a Licensed Healthcare Insurance Agent, on a typical day, you’ll

• Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
• Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
• Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
• Identify additional needs customers may have and help them to upgrade products or services
• Complete the sale or renewal of a health plan that best suits the customer’s needs – Sales conversions are expected.

Requirements

• Current Health insurance license in the state of Georgia
• Minimum six (6) months sales experience
• Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
• Strong customer service orientation (empathy, compassion and listening skills)
• High school diploma or equivalent
• Strong computer navigation skills and experience

Please submit an update resume with the requirements listed above to andrea.knodt@remx.com for immediate review.

Fortune 500 Pharmaceutical Company is looking for motivated and experienced Call Center Representatives who would love to work in the comfort of their home!

IMPORTANT:

-RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action.
-RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful.

APPLY TODAY!!!

Position: Remote Healthcare Call Center Rep
Pay: $16/hr. Weekly Pay plus Benefits
Schedule: 8am-10pm EST. M-Fri. (8hr Shift between these hours)
Equipment Provided.

MUST LIVE IN/NEAR IRVING, TX!!!

Job Details:

• Working with carriers to ensure coverage of medication on behalf of the patient
• Provide excellent customer service and patient support.
• Verify insurance and patient information.
• Answer inbound calls and assist patients with their concerns regarding their prescription benefits.
• Gathering and reviewing patient billing and medical information.
• Operating according to the guidelines of the Federal Health Care Program.

Job Requirements:

Job Qualifications: Must have 1 year or more of recent call center experience. (NO EXCEPTIONS)

• Must be able to pick up equipment in Irving, TX.
• Healthcare experience is a plus but not required.
• Great written and verbal skills.
• No time off allowed the first 90 days.
• Ability to multi-task and use of dual monitors.
• Great work attitude and willingness to help others
• HS Diploma/Equivalent
• Quiet workstation with High-Speed Internet and wired Modem connection REQUIRED.
• Mobile hot spots are not accepted

For immediate consideration please email an up-to-date resume to RozAnna.Mapp@remx.com and mention (IRVING - Call Center CSR)

As part of our identity verification process, we’ll conduct a video interview and take a screenshot of you holding your photo ID (with your consent). This image will be securely stored and used for ID verification during training.

**NOW HIRING! ***

*Fortune 500 Healthcare company in search of driven healthcare claims specialist*

If you are meticulous and find it rewarding to help patients, this role may be great for you!!

*MUST LIVE IN/NEAR IRVING, TX*

Job Title: Medical Claims Rep

• Pay: $19/hr. Weekly Pay plus Benefits
• Paid Training!!!
• Must be able to pick up equipment.
• Schedule: 8am-9pm EST. M-Fri. (Must be able to work ANY 8hr Shift between these hours)
• Projected Start Date: Early OCTOBER 2025

Key Responsibilities:

• Review and process medical claims submitted by healthcare providers.
• May perform some outbound calls and or take some inbound calls assisting patients with medical related inquiries.
• Verify claim information and ensure it aligns with patient records and insurance policies.
• Communicate with providers, insurance companies, and patients to resolve discrepancies.
• Investigate and analyze claim denials or rejections and take appropriate actions to rectify issues.

Job Requirements:

Qualifications: 1+ year of verifiable RECENT experience in Medical claims or healthcare insurance (NO EXCEPTIONS)

• Must be able to pick up equipment from Irving, TX.
• Proven experience in medical claims processing or a similar role.
• Call center experience preferred but not required.
• Strong knowledge of medical terminology, coding, and billing practices (ICD-10, CPT, HCPCS).
• Proficiency with medical billing software and MS Office Suite.
• Great work attitude and willingness to help others.

For immediate consideration please email an up-to-date resume to rozanna.mapp@remx.com and mention (Medical Billing Specialist)

IMPORTANT: RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful. RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action.

IMPORTANT: You’re being considered for a remote position with RemX. As part of our identity verification process, we will conduct a video interview and, with your consent, take a screenshot of you holding your photo ID. This image will be securely stored and used by our training team to periodically confirm your identity during the training period.  

***NOW HIRING! ***

One of our fortune 500 pharmaceutical clients are seeking dedicated, top-notch, detailed-oriented Medical Benefits and Claims Specialist to join their dynamic remote team

If you’re passionate about healthcare and have a knack for navigating the complexities of medical claims, we want to hear from you!

Job Title: REMOTE Medical Benefits and Claims Specialist

Pay: $19/hr. Weekly Pay plus Benefits Paid Training!!!

***Must live in or near Irving, TX for consideration***

Schedule: 8am-9pm EST. M-Fri. (Must be able to work ANY 8hr Shift between hours of operation)

Projected Start Date: OCTOBER 2025

***MUST BE ABLE TO PICK UP EQUIPMENT IN IRVING, TX***

Key Responsibilities:

• Review and process medical claims submitted by healthcare providers.
• May perform some outbound calls and or take some inbound calls assisting patients with medical related inquiries.
• Verify claim information and ensure it aligns with patient records and insurance policies.
• Communicate with providers, insurance companies, and patients to resolve discrepancies.
• Investigate and analyze claim denials or rejections and take appropriate actions to rectify issues.

Job Requirements:

Qualifications: 1 year or more of verifiable RECENT experience in Medical claims or healthcare insurance (NO EXCEPTIONS)

• Proven experience in medical claims processing or a similar role.
• Call center experience preferred but not required.
• Strong knowledge of medical terminology, coding, and billing practices (ICD-10, CPT, HCPCS).
• Proficiency with medical billing software and MS Office Suite.
• Great work attitude and willingness to help others.

For Immediate Consideration:

Please email an up-to-date resume to kathryn.dugger@remx.com and mention "R Irving Claims" in the email subject line.

IMPORTANT: RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful. RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action.

IMPORTANT: You’re being considered for a remote position with RemX. As part of our identity verification process, we will conduct a video interview and, with your consent, take a screenshot of you holding your photo ID. This image will be securely stored and used by our training team to periodically confirm your identity during the training period.  

***NOW HIRING! ***

One of our fortune 500 pharmaceutical clients are seeking dedicated, top-notch, detailed-oriented Healthcare Benefits and Claims Specialist to join their dynamic remote team

If you’re passionate about healthcare and have a knack for navigating the complexities of medical claims, we want to hear from you!

Job Title: REMOTE Healthcare Benefits and Claims Specialist

Pay: $19/hr. Weekly Pay plus Benefits Paid Training!!!

***GEORGIA State Residents ONLY***

Schedule: 8am-9pm EST. M-Fri. (Must be able to work ANY 8hr Shift between hours of operation)

Projected Start Date: Early OCTOBER 2025

Equipment Provided and shipped to your home

Key Responsibilities:

• Review and process medical claims submitted by healthcare providers.
• May perform some outbound calls and or take some inbound calls assisting patients with medical related inquiries.
• Verify claim information and ensure it aligns with patient records and insurance policies.
• Communicate with providers, insurance companies, and patients to resolve discrepancies.
• Investigate and analyze claim denials or rejections and take appropriate actions to rectify issues.

Job Requirements:

Qualifications: 1 year or more of verifiable RECENT experience in Medical claims or healthcare insurance (NO EXCEPTIONS)

• Proven experience in medical claims processing or a similar role.
• Call center experience preferred but not required.
• Strong knowledge of medical terminology, coding, and billing practices (ICD-10, CPT, HCPCS).
• Proficiency with medical billing software and MS Office Suite.
• Great work attitude and willingness to help others.

For Immediate Consideration:

Please email an up-to-date resume to Kathryn.dugger@remx.com and mention "R GA Claims" in the email subject line.

IMPORTANT: RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful. RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action.

IMPORTANT: You’re being considered for a remote position with RemX. As part of our identity verification process, we will conduct a video interview and, with your consent, take a screenshot of you holding your photo ID. This image will be securely stored and used by our training team to periodically confirm your identity during the training period.  

We’re looking for motivated individuals who are ready to succeed in a rewarding work-from-home role.

Our Fortune 500 pharmaceutical client is seeking dedicated, customer-focused Call Center Representatives to join their growing remote team. If you have a passion for helping others and thrive in a fast-paced environment—this could be the perfect fit for you!

APPLY TODAY!!!

Position Overview:

Job Title:  Medical Call Center Customer Support Specialist 

Pay: $16/hr. Weekly Pay plus Benefits

Schedule: 8am-9pm EST. M-Fri. (Must be able to work any 8hr Shift between the hours of operation)

Candidates living in or around Irving, TX ONLY Apply!!

Start Date: Projected- OCTOBER 2025!

***MUST BE ABLE TO PICK UP EQUIPMENT IN IRVING TX***

Job Details:

• Provide excellent customer service and patient support.
• Verify patient information.
• Answer inbound calls and may perform outbound calls assisting patients with their concerns regarding their prescription benefits.
• Gathering and reviewing patient billing and medical information.
• Operating according to the guidelines of the Federal Health Care Program.

Job Requirements:

Job Qualifications: Must have 1 year or more of RECENT call center experience. (NO EXCEPTIONS)

• Knowledge of medical terminology, HIPAA regulations, and patient privacy practices a PLUS!
• High attention to detail and accuracy in data entry
• Private, quiet, and distraction-free workspace
• Must be able to log in and work full scheduled shifts without interruptions
• Basic technical troubleshooting skills for common remote work issues
• High-Speed Internet with a wired connection is mandatory. (Mobile hotspots are not accepted)
• Adhere to all company required KPI's
• HS Diploma/Equivalent
• ***MUST BE ABLE TO PICK UP EQUIPMENT IN IRVING TX***

For Immediate Consideration:

Please email your resume to kathryn.dugger@remx.com and mention "Irving CSR" in the email subject line.

IMPORTANT: RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful. RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action.

IMPORTANT: You’re being considered for a remote position with RemX.
As part of our identity verification process, we will conduct a video interview and, with your consent, take a screenshot of you holding your photo ID. This image will be securely stored and used by our training team to periodically confirm your identity during the training period.
 

We’re looking for motivated individuals who are ready to succeed in a rewarding work-from-home role.

Our Fortune 500 pharmaceutical client is seeking dedicated, customer-focused Call Center Representatives to join their growing remote team. If you have a passion for helping others and thrive in a fast-paced environment—this could be the perfect fit for you!

APPLY TODAY!!!

Position Overview:

Job Title:  Healthcare Customer Service Representative

Pay: $16/hr. Weekly Pay plus Benefits

Schedule: 8am-9pm EST. M-Fri. (Must be able to work any 8hr Shift between the hours of operation)

Georgia Residents only!

Projected mid START DATE SEPTEMBER and OCTOBER 2025!

Equipment Provided and shipped directly to your home.

Job Details:

• Provide excellent customer service and patient support.
• Verify patient information.
• Answer inbound calls and may perform outbound calls assisting patients with their concerns regarding their prescription benefits.
• Gathering and reviewing patient billing and medical information.
• Operating according to the guidelines of the Federal Health Care Program.

Job Requirements:

Job Qualifications: Must have 1 year or more of RECENT call center experience. (NO EXCEPTIONS)

• Knowledge of medical terminology, HIPAA regulations, and patient privacy practices a PLUS!
• High attention to detail and accuracy in data entry
• Private, quiet, and distraction-free workspace
• Must be able to log in and work full scheduled shifts without interruptions
• Basic technical troubleshooting skills for common remote work issues
• High-Speed Internet with a wired connection is mandatory. (Mobile hotspots are not accepted)
• Adhere to all company required KPI's
• HS Diploma/Equivalent

For Immediate Consideration:

Please email your resume to kathryn.dugger@remx.com and mention "R GA CSR" in the email subject line.

IMPORTANT:

–RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful.

-RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action.

Are you a great communicator with a passion for helping others? 

If so, Join our dynamic and customer-focused banking team where your role is to help customers maximize their rewards and provide exceptional service.

As an On-Site Banking Rewards Customer Support Agent, you will assist clients with account inquiries, rewards programs, and service solutions

!!APPLY TODAY!!

Position: Onsite TTH Customer Service Banking Rewards Agent 

Pay: $20/hr. & Benefits 

Location: On-site in N. Scottsdale, AZ 85260

Training Schedule: 9am-5:30pm on Day 1, then 7AM-3:30PM from 2^nd day on, Mon-Fri 

Post-Training Schedule: Various Schedules to choose from. (Must be able to work at least one weekend day) 

Start Date: September 2025

Job Duties:

• High volume inbound calls.
• You will be supporting multiple bank customers that have accrued enough reward points to purchase products such as apple or Nike. 
• Assist with tracking shipments, cancelling shipments, refunding reward points, and damaged shipments.
• Assist with purchasing products on the website.
• This is a yes environment call center, yes, we can cancel, yes, we can refund your reward points.
• Card holders can call in to book travel by using the points they have accumulated.
• Assist these clients to book flights, car rentals, activities, and cruises.

Job Requirements:

Job Requirements:

• Must have 1 year + RECENT Call Center experience or heavy administrative experience (with heavy phones)
• Banking customer service experience a plus 
• Exceptional written and verbal communication.
• Exceptional telephone etiquette.
• Detail-oriented 
• Organized 
• HSD or GED is required 
• Must live within 35 miles of N. Scottsdale AZ 85260

For Immediate Consideration:

Please email your up-to date resume to Kathryn.dugger@remx.com and mention AZ CSR" in the email subject line 

IMPORTANT:

–RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful.

-RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action.

Are you detail-oriented, organized, and passionate about healthcare?

If so, our Medical Records Client is looking for Remote Medical Records Outbound Agent to play a vital role in ensuring accurate and timely access to patient records.

If you thrive in a fast-paced environment and enjoy working independently while making a difference, this opportunity is for you! APPLY TODAY!!

Position: TTH REMOTE Medical Records Outbound Agent

Pay: $16/hr. Weekly Pay & Full Benefits

Location: REMOTE Must not live more than 60 Minutes from Houston TX, 77086

Training Hours: Must be available to work an 8hr. shift between hours of operation 8a-4:30p CST.

Schedule: Must be available to work an 8hr. shift between hours of operation 8a-4:30p CST.

Start Date: Projected for September2025

***Equipment will be provided and shipped to your home***

Job Duties:

• Handle high volume outbound calls.
• Speaking with providers offices to obtain patient chart.
• Data entry.
• Follow all established operating procedures and HIPPA regulations.

Job Requirements:

Job Requirements

• 1+ years of call center customer service experience *REQUIRED*
• Healthcare and medical records experience a Plus
• Ability to toggle between applications and screens with ease
• Ability to perform repetitious work accurately
• Excellent written and verbal communication skills
• High attention to detail
• Must have HSD or equivalent
• Must Live within 60-minute drive to Houston, TX 77086

FOR IMMEDIATE CONSIDERATION:

Please email your up-to-date resume to Kathryn.dugger@remx.com and mention "R Houston" in the email subject line.

About the Role

We are seeking Field Reimbursement Managers (FRMs) to join our nationwide team. As an FRM, you will play a critical role in helping patients gain access to life-changing specialty medications by working directly with provider offices across your assigned territory. This is a field-based position with heavy travel—typically visiting practices 4days per week.

Base salary is between $113,000 and $121,000 for a highly qualified candidate and is dependent on the territory that you live in and work.   Ask us about the sign-on bonus also! 

There are openings around the US.  We look forward to connecting and finding a location near you.

What You’ll Do

• Partner with healthcare providers, specialty pharmacies , and Pharma Sales and Marketing, to navigate access and reimbursement challenges for specialty drugs.

• Serve as an expert in prior authorizations, benefits investigations, appeals, and denials.

• Provide education and training to provider offices on access pathways, reimbursement programs, and payer policies.

• Help patients overcome barriers by supporting co-pay card approvals, patient assistance programs, and foundation funding opportunities.

• Stay up to date on FDA indications, payer policy changes, ICD-10 coding, J-codes, and reimbursement guidelines.

• Manage escalations and ensure providers have the resources they need for successful reimbursement outcomes.

Job Requirements:

What We’re Looking For

The best candidates will have some outside territory management or provider office visits experience PLUS all of the below :

• 2–5 years of specialty drug access and reimbursement experience (pharmaceutical experience preferred).

• Deep expertise in:

  • Specialty drug prior authorizations through portals

  • Benefits investigations

  • Full knowledge of Medicare (especially Part D), commercial insurance, and state Medicaid

  • Working prior authorization appeals and denials

• Plus 1–4 years of experience in:

  • Escalations and provider education

  • Commercial co-pay card programs

  • Patient assistance program approvals

  • Foundation coverage and guidelines

• A proven ability to train, educate, and influence provider staff.

• Strong computer literacy (MS Teams, PowerPoint, web meeting platforms).

• High school diploma/GED required; bachelor’s degree preferred (experience highly valued, some departments require a bachelor's degree).

We also welcome:

• Current FRMs looking for stability

• Biologic coordinators seeking the next career step

• Nurses with prior authorization/reimbursement experience

Travel Requirements

• 80% travel across your assigned territory (by car and/or flight).

• Typically Mon–Thurs in the field visiting provider offices.

• Fridays remote, focused on planning, research, and reporting. 

• You’ll manage and arrange your own appointments to maximize in-person impact.

Why Join Us

This is a highly rewarding role for professionals who are passionate about patient access and willing to go the extra mile to ensure patients receive the therapies they need. If you are a dedicated, resourceful, and knowledgeable healthcare professional, we’d love to have you on our team.

IMPORTANT: RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful. RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action.

Our Fortune 500 pharmaceutical client is seeking dedicated, customer-focused Call Center Representatives to join their growing remote team. If you have a passion for helping others and thrive in a fast-paced environment—this could be the perfect fit for you!

This is the one for you!!!

APPLY TODAY!!!

Position: Call Center Representative Pay: $16/hr. Weekly Pay plus Benefits    Ours of operation: 7am-8pm CST Time. MON-FRI (Must be available to work any 8-hour shift assigned between the hours of operation) Equipment: Provided  Projected Start Date: September

**Must live in Irving, TX or surrounding cities to pick up equipment. **

Job Details:

• Receive inbound calls, may require outbound calls depending on department.
• Update patient data, ensuring accuracy.
• Using computer skills for data entry.
• Operating according to the guidelines of the Federal Health Care Program.
• Working with carriers to ensure coverage of medication on behalf of the patient.

Job Requirements:

Requirements: 

Must have 1 year or more of RECENT call center experience. (NO EXCEPTIONS)

• Must be able to pick up equipment in Irving, TX
• Knowledge of medical terminology, HIPAA regulations, and patient privacy practices a PLUS but not required!
• High attention to detail and accuracy in data entry
• Private, quiet, and distraction-free workspace
• Must be able to log in and work full scheduled shifts without interruptions
• Basic technical troubleshooting skills for common remote work issues
• High-Speed Internet with a wired connection to modem is mandatory. (Mobile hot spots are not accepted)
• Adhere to all company required KPI's
• HS Diploma/Equivalent

For immediate consideration please email an up-to-date resume to Ashleigh.petty@remx.com and mention the (REMOTE TX CSR POSITION).

Position: Licensed Life & Health Insurance Agent

Location: Fully Remote (Equipment Provided)
Start Date: August/September 2025
Employment Type: Direct Hire – Captive Role

If you meet the qualifications, email your resume to Justice.Strickland@remx.com with the subject line “Licensed Agent” for immediate consideration. Do not apply unless you hold an active Life & Health Insurance License.

Compensation

• Annual Salary: $38,000 – $45,000
• Bonus Opportunities: Monthly performance-based incentives available

Training & Schedule

• Training: Monday–Friday, 7:30 AM–4:00 PM CST / 8:30 AM–5:00 PM EST (Virtual)
• Contact Center Hours: Monday–Friday, 7:45 AM–7:00 PM EST
• Work Schedule: Assigned by Workforce Management during training

Role Overview

Join a trusted organization as a Licensed Life & Health Insurance Agent, supporting existing customers with their insurance needs. This role focuses on inbound customer service and sales, helping clients navigate their benefits and make informed decisions.

Key Responsibilities

• Handle inbound calls from existing customers regarding benefits, billing, policy changes, claims, and product inquiries
• Sell applicable products during qualifying calls
• Deliver exceptional customer service and build rapport
• Maintain compliance and accuracy in documentation
• Manage an average of 40–50 calls per day with a handle time of 9–15 minutes
• Collaborate with team members to meet performance goals

Ideal Candidate Profile

• Active Life & Health Insurance License – Required
• Previous experience in sales, customer service, or call center environments
• Strong verbal communication and phone etiquette
• Technically proficient and comfortable navigating computer systems
• Self-motivated with a drive to exceed expectations

For Immediate consideration, please email your resume to Justice.strickland@remx.com with the subject as “Duluth Agent”. DO NOT EMAIL IF YOU DO NOT HAVE AN ACTIVE HEALTH INSURANCE LICENSE.

Pay:$2 hourly – can go up to $28 for top performing agents

Hours: Flexibility needed Monday-Sunday 6am-2am

Position Overview: Join our team as a Licensed Healthcare Insurance Agent, where you’ll guide individuals in choosing the right health plans to meet their needs. This role involves both inbound and outbound calls, providing full-cycle customer service and sales support.

Key Responsibilities:

• Help customers understand coverage options and select suitable plans
• Handle inbound inquiries and conduct outbound follow-ups
• Provide compassionate, solution-focused service
• Identify opportunities to upgrade products or services
• Complete sales and renewals – conversions are expected

Requirements:

• Active Health Insurance License in Georgia
• At least 6 months of sales experience
• Strong customer service skills with empathy and professionalism
• Familiarity with HIPAA guidelines
• High school diploma or equivalent
• Confident computer navigation skills

RemX is seeking Onsite Licensed Health Insurance Agents for our client. Their ideal candidate is success-driven, ambitious, and committed to achieving goals—without compromising on delivering exceptional client experience.

Your dedication will ensure our clients receive valuable Health plan products that enhance their future planning while fostering trust and lasting connections.

• Title: Onsite Licensed Health Insurance Agent (Do not apply if you don’t hold an Active Georgia Health Insurance License or don’t have prior experience)
• Location: Onsite (Duluth, GA 30096)
• Pay: $25/hr (Performance-based bonus also available, where most earn $26/hour and top performers $28/hour)
• Start: 9/10
• Schedule: Mon-Fri 10am-9pm (8-hour shifts) 

Duties

• Follow up on customer requests and sales leads to ensure timely resolution and conversion.
• Serve as the primary point of contact, delivering exceptional customer service and building lasting relationship
• Provide tailored product recommendations by actively listening and connecting client needs to appropriate solutions.
• Support sales efforts by identifying up selling opportunities and contributing to revenue growth.
• Demonstrate empathy and patience, ensuring every interaction feels personal and supportive.

Qualifications

• At least 1 year in inbound/outbound call center and 6+ months of Health plan sales experience
• Active Health License in the state of GA
• Highly driven and competitive in nature
• Ability to connect and build rapport over the phone
• Able to navigate technical issues independently

What We Offer

• Warm Leads Provided
• Attractive career path and performance-based incentives.

Feel free to send me your updated resume with job experience for faster follow up.

1. Email Resume with Subject Title: Onsite GA Licensed Health Agent
2. Email: Deonte.Owens@remx.com

RemX is seeking Licensed Health Insurance Agents for our client. Their ideal candidate is success-driven, ambitious, and committed to achieving goals—without compromising on delivering exceptional client experience.

Your dedication will ensure our clients receive valuable Health plan products that enhance their future planning while fostering trust and lasting connections.

• Title: Remote Health Insurance Agent (Do not apply if you don’t hold an Active Health Insurance License or prior experience)
• Location: Remote (Cant reside in the following states AK, CA, HI, MT, CO, IL, LA, MA, MN, NJ, NY, WA)
• Pay: $18-$24 an hour (PLUS Commission during AEP Season)
• Start: July 2025
• Training Between: 8am-8pm EST for 2-4 weeks
• Schedule after Training: 8-hour shift 5-days a week between Mon-Sun 7am-2am

Pay Breakdown

• $21/hr ($18/hr +$3/hr stipend)+ Sales bonus ENGLISH ONLY during AEP season (7/15/2025 through 12/15/2025)    
• $24/hr ($19/hr +$5/hr stipend)+ Sales bonus- Bilingual SPANISH during AEP season (7/15/2025 through 12/15/2025)
• (Stipends are paid during AEP Seasons, from 7/15 to 12/15)

Duties

• Follow up on customer requests and sales leads to ensure timely resolution and conversion.
• Serve as the primary point of contact, delivering exceptional customer service and building lasting relationship
• Provide tailored product recommendations by actively listening and connecting client needs to appropriate solutions.
• Support sales efforts by identifying upsell opportunities and contributing to revenue growth.
• Demonstrate empathy and patience, ensuring every interaction feels personal and supportive.

Qualifications

• At least 1 year in inbound/outbound call center and 6+ months of Health plan sales experience
• Active Health License in the state your currently reside
• Can’t reside in the following states: AK, CA, HI, MT, CO, FL, IL, LA, MA, MN, NJ, NY, WA
• Highly driven and competitive in nature
• Ability to connect and build rapport over the phone
• Able to navigate technical issues independently
• High Speed Internet

What We Offer

• Warm Leads Provided
• Attractive career path and performance-based incentives.
• Company Provided Equipment

Feel free to send me your updated resume with job experience for faster follow up.

At this time, this client has board members that do not allow us to move forward with unlicensed Health Insurance Agents that don’t have prior experience. If you reside in any of the following states, I cant move forward. AK, CA, HI, MT, CO, IL, LA, MA, MN, NJ, NY, WA

1. Email Resume with Subject Title: Licensed Health Agent
2. Email: Deonte.Owens@remx.com

(Remote – BUT must reside in Phoenix, AZ)

MUST HAVE AN ACTIVE PROPERTY AND CASUALTY LICENSE

For immediate consideration, please email your resume to Justice.strickland@remx.com with the subject as “P&C Agent”. DO NOT EMAIL IF YOU DO NOT HAVE AN ACTIVE P&C LICENSE

Compensation:

• Base Pay: $25/hour
• Bonus Plan: Uncapped variable compensation averaging $2,000/month, with potential to exceed $7,000/month
• Relocation Support: Available for eligible candidates

Role Overview: You’ll work with warm leads to quote and sell personal insurance products (auto, home, umbrella). Success comes from educating clients, showcasing product benefits, and overcoming objections.

Key Responsibilities:

• Sell personal insurance products via phone/email
• Follow up with clients to complete sales
• Maintain licensing through training and continuing education
• Keep an organized pipeline and prioritize leads
• Explain insurance coverage clearly to clients

Requirements:

• Active Property & Casualty Producer License (not Adjuster or Personal Lines)
• Strong communication and sales skills
• Ability to work across multiple systems/screens

Work Environment:

• Remote: 80% home-based (must live near Phoenix, AZ)
• Training: 2 months in-person (Mon–Fri, 8:30am–5:00pm)
• Post-Training Schedule: Evening shifts ending at 8:00pm (Mon–Fri) and 5:00pm (Sat); 1 in 3 Saturday rotation

Additional Info:

• Travel: Up to 10%
• Physical: Primarily sitting/standing
• Background check and NDA required
• No sponsorship available

Benefits:

• Medical, dental, vision, and wellbeing support
• 401(k) with company contribution, pension plan
• Paid time off (23 days/year), 9 holidays
• Paid family leave, student loan repayment program

For immediate consideration, please send an email to Justice.strickland@remx.com with the subject as “CSR – Plantation”

Customer Service Representative – Onsite in Plantation, FL

Pay:

• $17.00/hour
• $18.00/hour if bilingual (English/Spanish)

Schedule:

• Must be flexible to work 10:00 AM – 7:00 PM
• Includes one weekend day

Location:

• Onsite in Plantation, FL
• This is not a remote position

Job Overview: We are seeking a dedicated Customer Service Representative to join our team in Plantation, FL. This role is ideal for individuals who are passionate about helping others and thrive in a fast-paced, inbound call center environment.

Key Responsibilities:

• Handle inbound calls only
• Respond to and resolve consumer inquiries and issues
• Educate customers on the status of previously submitted per-authorizations or per-determination requests
• Meet performance goals in areas such as:
• Efficiency
• Call quality
• Customer satisfaction
• First call resolution
• Attendance

Qualifications:

• Minimum 6 months of customer service experience with the same employer
• High School Diploma required
• Strong attention to detail and goal-oriented mindset

IMPORTANT: RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful. RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action.

Our Fortune 500 pharmaceutical client is seeking dedicated, customer-focused Call Center Representatives to join their growing remote team. If you have a passion for helping others and thrive in a fast-paced environment—this could be the perfect fit for you!

This is the one for you!!!

APPLY TODAY!!!

Position: Call Center Representative Pay: $16/hr. Weekly Pay plus Benefits    Ours of operation: 7am-8pm CST Time. MON-FRI (Must be available to work any 8-hour shift assigned between the hours of operation) Equipment: Provided  Projected Start Date: September

**Must live in Irving, TX or surrounding cities to pick up equipment. **

Job Details:

• Receive inbound calls, may require outbound calls depending on department.
• Update patient data, ensuring accuracy.
• Using computer skills for data entry.
• Operating according to the guidelines of the Federal Health Care Program.
• Working with carriers to ensure coverage of medication on behalf of the patient.

Job Requirements:

Must have 1 year or more of RECENT call center experience. (NO EXCEPTIONS)

• Must be able to pick up equipment in Irving, TX
• Knowledge of medical terminology, HIPAA regulations, and patient privacy practices a PLUS but not required!
• High attention to detail and accuracy in data entry
• Private, quiet, and distraction-free workspace
• Must be able to log in and work full scheduled shifts without interruptions
• Basic technical troubleshooting skills for common remote work issues
• High-Speed Internet with a wired connection to modem is mandatory. (Mobile hot spots are not accepted)
• Adhere to all company required KPI's
• HS Diploma/Equivalent

For immediate consideration please email an up-to-date resume to tonya.graham@remx.com and mention the (REMOTE TX CSR POSITION).

IMPORTANT: RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful. RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action.

Our Fortune 500 pharmaceutical client is seeking dedicated, customer-focused Call Center Representatives to join their growing remote team. If you have a passion for helping others and thrive in a fast-paced environment—this could be the perfect fit for you!

This is the one for you!!!

APPLY TODAY!!!

Position: Call Center Representative Pay: $16/hr. Weekly Pay plus Benefits   

Ours of operation:

7am-8pm CST Time. MON-FRI (Must be available to work any 8-hour shift assigned between the hours of operation)

Equipment: Provided 

Projected Start Date: September

**Must live in Irving, TX or surrounding cities to pick up equipment. **

Job Details:

• Receive inbound calls, may require outbound calls depending on department.
• Update patient data, ensuring accuracy.
• Using computer skills for data entry.
• Operating according to the guidelines of the Federal Health Care Program.
• Working with carriers to ensure coverage of medication on behalf of the patient.

Job Requirements:

Must have 1 year or more of RECENT call center experience. (NO EXCEPTIONS)

• Must be able to pick up equipment in Irving, TX
• Knowledge of medical terminology, HIPAA regulations, and patient privacy practices a PLUS but not required!
• High attention to detail and accuracy in data entry
• Private, quiet, and distraction-free workspace
• Must be able to log in and work full scheduled shifts without interruptions
• Basic technical troubleshooting skills for common remote work issues
• High-Speed Internet with a wired connection to modem is mandatory. (Mobile hot spots are not accepted)
• Adhere to all company required KPI's
• HS Diploma/Equivalent

For immediate consideration please email an up-to-date resume to your email erica.whitehead@remx.com

INCLUDE: REMOTE TEXAS in subject line 

IMPORTANT: RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful. RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action.

Your Next Career Move Starts Here!

Are you passionate about helping people, detail-oriented, and looking for the flexibility of working from home? Our Fortune 500 pharmaceutical client is expanding their remote call center team and this could be the perfect opportunity for you!

This role offers the convenience of working from home while still being part of a supportive and professional team. Experience the benefits of remote work: no commute, more time at home, and company-provided equipment to set you up for success.

Position Details

• Role: Remote Medical Call Center Representative

• Pay: $16/hr. + Weekly Pay + Benefits

• Schedule: Monday–Friday, 7am–8pm CST (must be available for any 8-hour shift within these hours)

• Projected Start Date: September

• Equipment: Provided (see important note below)

Important: Candidates must live in the Fort Worth, TX area (or surrounding cities) and be able to pick up company-issued equipment in person prior to starting. This is a requirement with no exceptions.

 

What You’ll Do

• Handle inbound calls (with occasional outbound calls depending on department needs)

• Assist patients by updating account and medication information

• Ensure accuracy in data entry and maintain compliance with federal healthcare guidelines

• Work with insurance carriers to confirm medication coverage

• Deliver excellent customer service with professionalism and empathy

Job Requirements:

What We’re Looking For

• At least 1 year of recent call center experience (required)

• Ability to pick up equipment in Irving, TX

• Strong attention to detail and accuracy

• Private, distraction-free workspace at home

• Reliable high-speed wired internet connection (hot-spots not accepted)

• Basic technical troubleshooting skills

• Commitment to full scheduled shifts and performance metrics

• High school diploma or equivalent

Why Join Us?

• Work-from-home flexibility (save time and money on commuting)

• Weekly pay and eligibility for benefits

• Be part of a team that makes a real difference in patients’ lives

?? Ready to apply? Send your most up-to-date resume to khari.riles@remx.com and mention “REMOTE - TX” in your subject line.