Los Angeles, CA – Administrative and Financial Staffing

IMMEDIATE opening for a Sr. Administrative Assistant to support a busy environment. The highly organized Assistant will engage in managing calendars, drafting correspondence & reports, executing moderately complex requests on an ad-hoc basis and facilitating onsite meetings & conferences. Additionally:

• Contribute to event coordination and execution by gathering materials, planning, and arranging medium-scale events; ensure availability of conference rooms, and catering; distribute agendas.

• Collaborate cross-functionally and externally to achieve effective business decisions.

• Write detailed correspondence to staff, managers, and external members; update department documents to ensure integrity.

• Screen and refer incoming and outgoing mails, calls, and visits to the appropriate staff member.

• Compile and collect information needed to complete project tasks and results; format standard graphs, spreadsheets, and reports.

• Other duties as assigned.

Qualifications:

• Minimum 4 years administrative support of high-level leadership

• Experience with calendar management

• Intermediate to advanced working knowledge of MS Office Suite, including Teams

• Effective written and oral communication skills 

• Highly organized and creative thinking 

• Proactive, takes initiative

Seeking a courteous and professional Patient Services Rep to be the first point of contact for patients, answering inquiries, resolving concerns, and explaining health plan benefits, billing, and services. Must be able to work in a fast-paced, high call volume environment. 

• Answer inbound calls, respond to emails, and make outbound calls with phone etiquette always.

• Address inquiries regarding health plans and services.

• Resolve issues, complaints, or coverage questions efficiently and compassionately.

• Explain policies, benefits, and administrative procedures clearly.

• Update accounts, verify coverage, and document interactions in company’s electronic health record system.

• Handle billing questions, patient scheduling, and processing.

Qualifications: 

• Minimum GED or High School Diploma

• Previous customer service experience required

• Preferred: healthcare industry experience

• Strong verbal and written communication skills.

• Proficiency in computer systems, including database, scheduling, and spreadsheet software.

• High level of compassion, patience, and strong problem-solving skills