Orlando, FL – Contact Center Support

RemX Staffing is currently hiring a Customer Service Specialist.

Onsite- Knoxville, TN

Pay-$17/hour

Hours- 8am-4:30pm

Contract to hire

Details:

The Customer Service Agent is an entry-level role into the overall Customer Service group within. The agents are responsible for making payments to Insurance Carriers on behalf of Banks for escrow payments on mortgages. These payments can be made utilizing our own software to generate a payment and then applying that payment via Carrier website, automated phone system, or through phone conversations with Carrier Customer Service. Success in this role can lead to Customer Service Representative roles with added responsibility.

RemX Staffing is hiring LICENSED Medicare agents. MUST have an active Health insurance license.

Location-Remote

Hours-variety of shifts

Start-5/19

Pay Rate-$18.50 + $25 per policy

For a faster response please email an updated resume to kiana.baker@remx.com

Must have an active Health license

Must have at least 6 months medicare experience

RemX Staffing is currently hiring a Supervisor in a Mail Service department. This is an ONSITE position in Alpharetta, GA

For faster feedback please email an updated resume to kiana.baker@remx.com

Location-Alpharetta, GA

Pay- $26/hour

Start Date-asap

Hours-vary

Job duties:

Responsible for the day to day supervision of the Mal Services operation and staff. Ensures a smooth work environment and work flow. Ensure all control procedures are in place. 

RemX is seeking experienced Call Center Agents to join our team in Knoxville, TN! 

Position: Call Center Agent

Employment Type: Temp-to-Hire

Location: Onsite – Knoxville, TN 37923

Pay Rate: $17/hour

Start Date: May 6, 2025

Schedule: Monday to Friday, schedule will fall between 8am-8pm; 40 hours per week

Overview:
RemX is seeking experienced Customer Service Representatives to join our team. In this role, you’ll be responsible for processing insurance payments on behalf of banks for escrow accounts tied to mortgage loans. You’ll utilize various systems and methods to ensure timely and accurate payment delivery to insurance carriers.

Key Responsibilities:

• Process payments using CRM software, carrier websites, automated systems, or direct phone interactions

• Maintain accurate records and update payment statuses in internal systems

• Communicate with carrier customer service representatives to resolve payment issues or complete transactions

• Escalate complex issues to team leads as needed

• Monitor and manage daily workload to ensure timely completion of tasks

RemX Staffing is assisting a client in Miramar, FL in hiring Call Center Agents to work onsite. Please find details below.

100% ONSITE IN Miramar, FL 

Contract Position- potential to go longer 

Primary Responsibilities:

• Provide resolution for customers.
• Serve as single point of contact for customers and build a strong relationship supporting them.
• Respond to and own consumer inquiries/issues.
• Provide education and status on previously submitted pre-authorizations or pre-determination requests.
• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance.
• Conduct proactive research on assigned member accounts to identify service issues.

Schedule:

• Training is Monday to Friday 9:00AM to 5:30PM for the first week
• After, the schedule is an 8-hour shift between Monday to Sunday starting from 11am.
• Must be available to work one weekend day

Compensation:

$17.00/hourly – weekly pay 

For immediate consideration, please email your resume to stephanie.murphy@remx.com

RemX is seeking experienced Customer Service Representatives to join our team in Knoxville, TN! 

Position: Customer Service Representative – Call Center
Employment Type: Temp-to-Hire
Location: Onsite – Knoxville, TN 37923
Pay Rate: $17/hour
Start Date: May 6, 2025
Schedule: Monday to Friday, 8:00 AM – 4:30 PM EST

Overview:
RemX is seeking experienced Customer Service Representatives to join our team. In this role, you’ll be responsible for processing insurance payments on behalf of banks for escrow accounts tied to mortgage loans. You’ll utilize various systems and methods to ensure timely and accurate payment delivery to insurance carriers.

Key Responsibilities:

• Process payments using CRM software, carrier websites, automated systems, or direct phone interactions

• Maintain accurate records and update payment statuses in internal systems

• Communicate with carrier customer service representatives to resolve payment issues or complete transactions

• Escalate complex issues to team leads as needed

• Monitor and manage daily workload to ensure timely completion of tasks

Qualifications:

• High School Diploma or GED required

• Minimum of 6 months in a call center environment 

RemX Staffing is assisting a client for  BILINGUAL SPANISH Customer Service Representatives.  Please find details below.

Onsite- Plantation Florida- MUST BE BILINGUAL SPANISH  

Customer Service Representative Role:

The Customer Service Representative is responsible for providing exceptional customer service and resolutions to our members. This role will take inbound calls to assist people with scheduling regular meal deliveries Telecommunication based customer interaction to answer and resolve a variety of inquiries. This is high volume, customer service environment. You’ll need to be efficient, productive, and thorough dealing with our members over the phone.

Contract Position- potential to go longer 

Primary Responsibilities:

• Provide resolution for customers.
• Serve as single point of contact for customers and build a strong relationship supporting them.
• Respond to and own consumer inquiries/issues.
• Provide education and status on previously submitted pre-authorizations or pre-determination requests.
• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance.
• Conduct proactive research on assigned member accounts to identify service issues.

Required Qualifications:

• High School Diploma / GED (
• BILINGUAL SPANISH - REQUIRED 

Preferred Qualifications:

• Health Care/Insurance environment.
• Social work, behavioral health, health promotion, and behavior change.
• Customer service experience.

Schedule:

After, the schedule is an 8-hour shift between Monday to Sunday from second shift- 

Compensation:

$18.00/hourly – weekly pay

RemX Offers Benefits-

• Medical: Major Medical, Wellness and Basic plans to choose from
• Dental
• Vision
• Term Life
• Short Term Disability

Customer Service Representative – Onsite
Location: Plantation, FL 33313 (This is not a remote position)
To apply: Please email your updated resume to dare.peery@remx.com

Position Summary:
We’re looking for a Customer Service Representative to join our team in a high-volume, fast-paced call center environment. This role involves handling inbound calls, resolving customer inquiries, and providing excellent service.

Schedule:

• 8-hour shifts between 7:00 AM – 11:00 PM

• Must be available to work at least one weekend day

• Schedules may include any day from Monday to Sunday

Pay:

• $17.00 per hour

• Weekly pay

Key Responsibilities:

• Answer incoming calls and resolve member inquiries

• Provide updates on pre-authorizations and requests

• Build strong relationships and ensure customer satisfaction

• Meet performance goals in quality, efficiency, and attendance

• Research and resolve service issues proactively

Requirements:

• High School Diploma or GED

• Minimum 6 months call center experience

• Strong communication and problem-solving skills

Apply Today

Customer Service Representative – Onsite
Location: Miramar, FL (This is not a remote position)
To apply: Please email your updated resume to dare.peery@remx.com

Position Summary:
We’re looking for a Customer Service Representative to join our team in a high-volume, fast-paced call center environment. This role involves handling inbound calls, resolving customer inquiries, and providing excellent service.

Schedule:

• 8-hour shifts between 7:00 AM – 11:00 PM

• Must be available to work at least one weekend day

• Schedules may include any day from Monday to Sunday

Pay:

• $17.00 per hour

• Weekly pay

Key Responsibilities:

• Answer incoming calls and resolve member inquiries

• Provide updates on pre-authorizations and requests

• Build strong relationships and ensure customer satisfaction

• Meet performance goals in quality, efficiency, and attendance

• Research and resolve service issues proactively

Requirements:

• High School Diploma or GED

• Minimum 6 months call center experience

• Strong communication and problem-solving skills

Apply Today

RemX Staffing is seeking Bilingual Call Center Agents to join a reputable client of theirs in Plantation, FL. Must be bilingual (English/Spanish). This is a temporary position with potential for hire.

Location: Plantation, FL 33313 (100% ONSITE)

Schedule:

• 8-hour shifts between 7:00 AM – 11:00 PM
• Must be available to work at least one weekend day
• Schedules may include any day from Monday to Sunday

Pay:

• $17.00 per hour and weekly pay

Key Responsibilities:

• Answer incoming calls and resolve member inquiries
• Provide updates on pre-authorizations and requests
• Build strong relationships and ensure customer satisfaction
• Meet performance goals in quality, efficiency, and attendance
• Research and resolve service issues proactively

RemX Staffing is seeking an AR/Billing Specialist to work onsite at their Schaumburg, IL location. This is a temporary position with potential for hire.

Schedule: Monday - Friday 8:00 am - 5:00 pm

Pay: $23.00 - $24.00 hourly

Job Duties:

• Responsible for securing revenue by collecting incoming payments.
• Track payments, make bank deposits, and maintain accurate recordkeeping.

Customer Service Agent - Bilingual (English/Spanish) 

ONSITE in Miramar, FL & Plantation, FL area

Contract Position- potential to go longer 

Pay: $18.00 hourly

Primary Responsibilities:

• Provide resolution for customers.
• Serve as single point of contact for customers and build a strong relationship supporting them.
• Respond to and own consumer inquiries/issues.
• Provide education and status on previously submitted pre-authorizations or pre-determination requests.
• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance.
• Conduct proactive research on assigned member accounts to identify service issues.

Schedule:

• Training is Monday to Friday 9:00AM to 5:30PM for the first week
• After, the schedule is an 8-hour shift between Monday to Sunday starting from 11am.
• Must be available to work one weekend day
• Must be bilingual in Spanish/English

Human Resource Manager - Bilingual (Spanish/English)

• Pay: $48:00 - $52.88 hourly
• Schedule: 8:00 AM - 5:00 PM or 9:00 AM - 6:00 PM (flexibility for overtime and weekends required)
• Start: Immediate
• Location: Easton, PA area

Responsibilities:

• Refine HR policies and procedures for best practices
• Manage contingent labor relationships and develop staffing strategies
• Oversee performance management and career development for team members
• Provide HR guidance to local management and employees
• Ensure compliance with labor laws and regulations
• Collaborate with legal counsel to mitigate HR-related risks
• Support process improvements and address site-specific HR challenges

Requirements:

• 5+ years of HR management experience, including managing HR teams
• Experience with staffing agencies, payroll, ATS, and HR systems
• Bilingual in Spanish and English (Read/Write/Speak)
• Bachelor's degree in HR, Business Management, or related field (or equivalent experience)
• Strong analytical skills and Excel proficiency