Orlando, FL – Contact Center Support

RemX Staffing is looking to hire Licensed Medicare Agents. This is a Remote, Seasonal Position with potential to continue past the season. It is also a direct hire position.

Operating hours: 6:00 am - 2:00 am; Monday - Sunday. 40 hour work week - Must have flexibility to work a wide variety of shifts between those operating hours

$21.00 hourly non bilingual

$24.00 hourly if bilingual in Spanish

*Performance based incentives

Responsibilities

• You'll be using the knowledge that you bring to the role by helping others with Medicare
• Excellent customer service with a mostly inbound call model
• Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
• Outbound calls to provide follow up when needed.
• Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
• Identify additional needs customers may have and help them to upgrade products or services

RemX is hiring Call Center Representatives in the Alpharetta, GA area. Seeking enthusiastic individuals wanting to assist customers and provide excellent customer service. 

Pay rate: $20/hr 

Training: Monday-Friday - schedule will fall between the hours of 8am-7pm 

Schedule: 1st, 2nd & 3rd shifts

Need weekend availability 

Onsite: 100% onsite in Alpharetta, GA

Responsibilities:

• Facilitate new travel bookings for a variety of travel products – primarily, Air, Car, and Hotel bookings
• Assist customers with booking travel thru their rewards or purchasing travel using their payment card
• Service existing travel bookings e,g. requests to cancel or change bookings
• Assist customers with order placement for Gift Cards, Merchandise, and Apple products
• Provide site navigation assistance to customers who are new to self-booking/ordering online
• Provide assistance to customers for general banking and rewards inquiries
• Potential opportunities for growth within the company

Bilingual Customer Account Specialist

Pay: $19.00 - $20.00 hourly

Location: Duluth, GA area

Schedule: Monday - Sunday 8:00 am - 7:00 pm (multiple schedules and shifts available, with rotating weekends) Training is the first 2 weeks

Responsibilities:

• Inbound and outbound calls
• Listen to client and assess needs

Requirements:

• Previous Customer Service Representative experience
• Previous sales or account management a plus
• Previous CRM experience

  Must be bilingual with English/Spanish

  Must have Excel knowledge

  Must have Teams knowledge

Specimen Processor (part time)

Expected Pay Rate: 15-17

Shift: Mon & Tue (11am-5pm), Thu (11am -6pm) & Fri (9am -3pm)

The specimen processor must maintain departmental production goals to ensure hourly specimen flow to the labs are consistent. In this role, you will prepare samples for shipping, ensuring they are secure and shipped to the correct laboratory. It will also be your responsibility to handle patient medical records with complete accuracy and confidentiality.

Position Responsibilities: Receive, identify, label and process specimens as required for processing. This includes all labeling of specimen containers and any other materials submitted by the client. Enter demographics, transcribe and review all specimen data into the laboratory information system. Recognize specimen problems and refer to designated personnel. Display the ability to learn and understand specimen types related to test(s) ordered by our clients. Adheres to core values, safety, compliance policies and procedures. Must Maintain production goals to ensure hourly specimen flow to the labs are consistent (minimum 28-35 cases) per hour Report malfunctioning workstations to management for HELP tickets. Disinfect work station before and after use. Keep work station neat and clean Must be able identify requisitions that are continually failing to download and have missing information.

Minimum Qualifications: High School diploma or equivalent. Must pass a typing test. Ability to read, write and speak English fluently. Prior Lab, Processing and Data Entry experience a plus. 0-2 years of experience.

RemX Staffing is looking to hire Licensed Medicare Agents. This is a Remote, Seasonal Position with potential to continue past the season. It is also a direct hire position.

Operating hours: 6:00 am - 2:00 am; Monday - Sunday. 40 hour work week - Must have flexibility to work a wide variety of shifts between those operating hours

$21.00 hourly non bilingual

$24.00 hourly if bilingual in Spanish

*Performance based incentives

Responsibilities

You'll be using the knowledge that you bring to the role by helping others with Medicare

Excellent customer service with a mostly inbound call model

Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs

Outbound calls to provide follow up when needed.

Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner

Identify additional needs customers may have and help them to upgrade products or services

Licensed Insurance Agent - Remote

Base Pay- $38,000-$53,000 annually plus monthly bonus

Monday - Friday (shifts between the hours of 7:45 am - 7:00 pm EST)

Start date-7/7/2025

Job duties:

Agent handles inbound calls from existing customers with a service need but are required to sell to customers on all applicable calls. Call Types: Existing customers for billing issues, changes to current policy, inquiries, claims, sales, etc. 

Skills needed:

MUST HAVE AN ACTIVE LIFE/HEALTH INSURANCE LICENSE

• Customer Service experience
• Call Center experience
• Life Insurance sales experience
• Must reside in one of the following states MI, IN, WI, FL, GA, NC, SC, TX 

RemX is hiring Medical Records Clerks for a reputable client in the Clifton Springs area. This is a temporary positions with potential for hire.

Onsite: 100% onsite in Clifton Springs, NY

Schedule: Monday – Friday 8:00 am to 5:00 pm

Responsibilities:

• Responsible for scanning and processing medical records
• Recording imaging to CD’s
• Admin and clerical duties
• Assist patients as they walk in 
• Complete ROI requests
• Sorting and processing mail

RemX is hiring Medical Records Clerks for a reputable client in the Plattsburgh, NY area. This is a temporary positions with potential for hire.

Onsite: 100% onsite in Plattsburgh, NY

Schedule: Monday – Friday 8:00 am to 5:00 pm

Responsibilities:

• Responsible for scanning and processing medical records
• Recording imaging to CD’s
• Admin and clerical duties
• Assist patients as they walk in 
• Complete ROI requests
• Sorting and processing mail