Orlando, FL – Contact Center Support

Fully Onsite: Jasper, AL

Pay: $18.00 hourly

Schedule: Monday - Friday 8:00 am - 4:30 pm 

Employment Type: Temporary- Potential Hire opportunity 

Position Overview: 

• Answer incoming phone calls
• Process stat faxes
• Perform data entry and ROI logging

We are seeking Customer Service Representatives for a 4-day project with a reputable client of ours located in Plantation, FL or Miramar, FL.  

Dates: Last week of September

Pay rate: $24.00/HR

Schedule:

• Sunday 9/29 - 9a-5:30p
• Monday, 9/30- 1pm-9:30pm
• Tuesday, 10/1 - 7:45a-4:45pm
• Wednesday, 10/2 - 7:45a-2:45pm

MUST BE ABLE TO GO ONSITE EACH DAY OF THE PROJECT TO MIRAMAR, FL OR PLANTATION, FL

Position Overview:

Answer inbound calls from members and resolve questions and/or concerns in a timely manner

If interested please email your resume @ meagan.paul@remx.com 

• Title: Rewards Customer Service Rep
• Employment Type: Contract with potential to go perm (End Date 2/28/25)
• Location: Onsite in Alpharetta, GA 30005 (Must live within 30 miles)
• Salary: $18.50 an hour (No Shift or Language Differential)
• Start Date: 11/6/24 (Wednesday)
• Schedule: Various schedules available once onboarding is completed, all schedules work 1 weekend day and have the other off.
• Training: 6 Weeks | M – F 8:00 AM – 6:00 PM – 40 hour shift between those hours

Summary:

This position is for a Customer Service Representative related to either travel or non-travel rewards programs. Both will handle general and account questions for their programs, non-travel will also assist with order placements, shipping and return questions, while travel will help convert points to travel rewards like airline tickets, hotel stays, or car rentals.

******

Responsibilities:

• Assist customers with navigating the customer website/portal, viewing and using their reward points
• Assist customers experiencing issues with points redemption, etc.
• Inbound calls from customers looking to for assistance with general account information and tasks
• Assist customers with changes and cancelling reservations

Requirements:

• High School Diploma or GED REQUIRED
• 1+ year of experience in call center REQUIRED
• Bilingual Spanish/English is highly preferred
• An articulate demeanor and friendly personality are necessary

If interested in job please email resume to me @ meagan.paul@remx.com

RemX is hiring Medical Records Clerks for a reputable client in the Park City, UT area.

Onsite: 100% onsite in Park City, UT 84060

Pay rate: $18 per hour

Schedule: Monday – Friday 8:00 am to 4:30 pm

Temp to Perm opportunity

Responsibilities:

• Responsible for scanning and processing medical records
• Recording imaging to CD’s
• Admin and clerical duties
• Assist patients as they walk in 
• Complete ROI requests
• Sorting and processing mail

We are seeking Customer Service Representatives for a 4-7 day project with a reputable client of ours located in Plantation, FL or Miramar, FL.

Dates: Last week of October - Exact dates to be determined

Pay rate: $24.00/HR

Schedule:

• Day 1 will be 9am-5:30pm for training
• Morning and afternoon shifts starting Day 2 until the end of the project

MUST BE ABLE TO GO ONSITE EACH DAY OF THE PROJECT TO MIRAMAR, FL OR PLANTATION, FL

Position Overview:

Answer inbound calls from members and resolve questions and/or concerns in a timely manner

RemX Staffing is assisting a client in Plantation, FL in hiring Onsite Call Center Agents.  Please find details below.

PLANTATION, FL 33322-NOT REMOTE

Customer Service Representative Role:

The Customer Service Representative is responsible for providing exceptional customer service and resolutions to our members. This role will take inbound calls to assist people with scheduling regular meal deliveries Telecommunication based customer interaction to answer and resolve a variety of inquiries. This is high volume, customer service environment. You’ll need to be efficient, productive, and thorough dealing with our members over the phone.

Contract Position- potential to go longer 

Primary Responsibilities:

• Provide resolution for customers.
• Serve as single point of contact for customers and build a strong relationship supporting them.
• Respond to and own consumer inquiries/issues.
• Provide education and status on previously submitted pre-authorizations or pre-determination requests.
• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance.
• Conduct proactive research on assigned member accounts to identify service issues.

Schedule:

Training is Monday to Friday 9:00AM to 5:30PM for the first week.

After, the schedule is an 8-hour shift between Monday to Sunday from second shift- 11am start time typically

Compensation:

$17.00/hourly – weekly pay

RemX Offers Benefits-

• Medical: Major Medical, Wellness and Basic plans to choose from
• Dental
• Vision
• Term Life
• Short Term Disability

Customer Accounts Representative

Onsite in Alpharetta, GA area

Pay starting at $21.00 hourly

Responsibilities: 

• High call volume/ inbound and outbound 
• process payments and payoffs 
• provide excellent customer service to increase customer satisfaction scores 
• and any other miscellaneous tasks that are assigned 

Requirements: 

• Bachelors degree required
• Proficient in MS Office (Word, Excel, Teams)
• Accuracy is essential to comply with federal & state lending and documentation requirements so good attention to detail is needed
• Customer service background is a plus, but Ideal for those looking for an entry-level position in the general field of Customer Service, Customer Accounts, and/or Automotive Finance

We are seeking Bilingual Customer Service Representatives for a temporary project in Plantation, FL.  Below are the details.

Bilingual Customer Service Representative

Multiple shifts available between 8am-11pm!

MUST BE ABLE TO GO ONSITE EACH DAY OF THE PROJECT TO PLANTATION, FL

 Overview:

This is a customer service role which you will be responsible for taking inbound calls from members! 

Requirements: 

-High school Diploma/ GED

- Previous Customer Service Experience 

FOR IMMEDIATE CONSIDERATION for the Bilingual Customer Service Representatives role PLEASE EMAIL MEAGAN.PAUL@REMX.COM or call 704-702-0352

RemX seeking ONSITE Customer Service Representatives working for a Digital Insurance Payment Solutions company in Knoxville, TN.

Pay: $17

Location: Knoxville, TN. 37923-ONSITE

Schedule: 8am-5pm | Monday - Friday

Key Responsibilities:

• Interface with a CRM-based software to update payment status
• Escalate issues to team leads as soon as they are realized Make payments via web portal
• Make payments via automated payment processing phone system
• Maintain a positive, empathetic, and professional attitude toward potential customers at all times.
• Reach out to potential customers through various channels.
• Knowledgeable in our products and services.
• Ensure daily performance goals are met.
• Keep records of customer interactions, transactions, comments, and complaints.
• Communicate and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the outbound sales process.
• Ensure customer satisfaction and provide professional support.

Required skills:

Pleasant, calm demeanor on the phones

Ability to speak confidently

Excellent command of the spoken English language

IF YOU ARE INTERESTED PLEASE EMAIL ME @ MEAGAN>PAUL@REMX.COM

RemX Staffing is assisting a client in hiring account reps/customer service associates. This is an ONSITE position.

Positions: Account Reps/Customer Service Reps

Pay: $21hr

Location: Onsite Alpharetta, GA

Hours of Operations: 8am-5pm, 9am-6pm, at least two weekly shifts of 11-8, and every other Saturday (normally two per month, sometimes three)

MUST LIVE WITHIN 25 MILES OF ALPHARETTA AND HAVE A BACHELOR’S DEGREE

Job Duties:

• High Volume inbound/outbound calls
• Must have bachelor’s degree.
• Process payments and payoffs
• Perform miscellaneous tasks as assigned.
• Adheres to appropriate Compliance policies and procedures.
• Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)
• Ideal for those looking for an entry-level position in the general field of Customer Service, Customer Accounts, and/or Automotive Finance

Desired Skills Set

· Proficient in MS Office (Word, Excel, Teams)

· Excellent written and oral communication skills

· Friendliness, tact, efficiency, organization, patience, and the ability to work well under pressure and deadlines are keys to success in this position.

· Accuracy is essential to comply with federal & state lending and documentation requirements so good attention to detail is needed.

· Ability to multitask is essential.

· Eager to learn, positive attitude, and flexibility are also important.

· Customer Service background is a plus.

· College Degree -4 year degree is REQUIRED

IF INTERESTED EMAIL RESUME TO MEAGAN.PAUL@REMX.COM

• Employment Type: Contract with potential to go perm
• Location: Onsite in Alpharetta, GA 30005 (Must live within 30 miles)
• Salary: $18.50 an hour
• Start Date: 11/6/24 (Wednesday)
• Schedule: Various schedules available once onboarding is completed, all schedules work 1 weekend day and have the other off.
• Training: 6 Weeks | M – F 8:00 AM – 6:00 PM – 40 hour shift between those hours

Responsibilities:

• Assist customers with navigating the customer website/portal, viewing and using their reward points
• Assist customers experiencing issues with points redemption, etc.
• Inbound calls from customers looking to for assistance with general account information and tasks
• Assist customers with changes and cancelling reservations

Requirements:

• High School Diploma or GED REQUIRED
• 1+ year of experience in call center REQUIRED
• Bilingual Spanish/English is highly preferred
• An articulate demeanor and friendly personality are necessary

For immediate consideration, please email your most updated resume to Meagan.paul@remx.com with the subject as "Member Service Representative".

Customer Service Agent in Alpharetta, GA

Salary: $18.50 - $20.00 hourly (based on experience)

Starting first week of November

Multiple schedules available

Training: 6 Weeks | M – F 8:00 AM – 6:00 PM – 40 hour shift between those hours

Responsibilities:

• Assist customers with navigating the customer website/portal, viewing and using their reward points
• Assist customers experiencing issues with points redemption, etc.
• Inbound calls from customers looking to for assistance with general account information and tasks
• Assist customers with changes and cancelling reservations

Requirements:

• High School Diploma or GED REQUIRED
• 1+ year of experience in call center REQUIRED
• Bilingual Spanish/English is highly preferred but not required

• Title: Customer Service Representative - Rewards
• Employment Type: Contract with potential to go perm (End Date 2/28/25)
• Location: Onsite in Alpharetta, GA 30005
• Salary: $18.50 an hour (No Shift or Language Differential)
• Start Date: 11/6/24 (Wednesday)
• Schedule: Various schedules available once onboarding is completed, all schedules work 1 weekend day and have the other off.
• Training: 6 Weeks | M – F 8:00 AM – 6:00 PM – 40 hour shift between those hours

Summary:

This position is for a Customer Service Representative related to either travel or non-travel rewards programs. Both will handle general and account questions for their programs, non-travel will also assist with order placements, shipping and return questions, while travel will help convert points to travel rewards like airline tickets, hotel stays, or car rentals.

******

Responsibilities:

• Assist customers with navigating the customer website/portal, viewing and using their reward points
• Assist customers experiencing issues with points redemption, etc.
• Inbound calls from customers looking to for assistance with general account information and tasks
• Assist customers with changes and cancelling reservations

If interested in job please email resume to me @ stephanie.murphy@remx.com

RemX Staffing is looking for friendly  Customer Service Representatives for our client in Plantation, FL or Miramar, FL. This role will take inbound calls to assist with general health insurance questions, medical equipment questions, or medical meal deliver scheduling and questions.

• Title: Customer Service Rep
• Employment Type: Contract, potential to go permanent
• Location: Plantation, FL| ONSITE
• Salary: English $17.00 an hour | Bilingual Spanish/English $18.00 an hour
• Start Date: September
• Schedule: Must be open to work shifts between 7:00 AM - 11:00 PM Monday - Sunday (Must be available for 1 day of weekend scheduling)
• Training: Training is 2 weeks!

Responsibilities: MEA

• Provide resolution for customers.
• Serve as single point of contact for customers and build a strong relationship supporting them.
• Respond to and own consumer inquiries/issues.
• Provide education and status on previously submitted pre-authorizations or pre-determination requests.
• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance.
• Conduct proactive research on assigned member accounts to identify service issues.

Responsibilities: MEALS

• Advise customers on benefits of using Medical Meal Deliveries, encouraging them to sign up for free benefits
• Help customers sign up for Medical Meal Deliveries
• Assist with scheduling and issues concerning Medical Meal Deliveries
• Serve as single point of contact for customers and build a strong relationship supporting them.
• Respond to and own consumer inquiries/issues.
• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance.

Requirements:

• GED / High School Diploma (or higher) REQUIRED
• 1+ year experience in customer service REQUIRED
• Call Center / Health Care / Insurance environment highly preferred!

IF INTERESTED EMAIL ME YOUR RESUME TO MEAGAN.PAUL@REMX.COM with MEA IN SUBJECT

RemX is looking for Call Center Reps in Plantation, FL. 

Location: Fully onsite

Pay: $17/hr and $18/hr for bilingual candidates (English/Spanish)

Hours: Multiple different shifts available between 7am-11pm (Will require at least ONE WEEKEND DAY)

Title: Customer Service Representative 

Job Responsibilities: 

• Inbound calls only 
• Respond to and own consumer inquiries and issues 
• Provide education and status on previously submitted pre-authorizations or pre-determination requests 
• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance 

Requirements: 

• 1 year of customer service experience with the same company
• High School diploma 
• Goal-driven and detail oriented 

If you are interested in the job please email you resume to Meagan.paul@remx.com 

RemX is recruiting for Full time and Part time Payment Processor's for a client in Knoxville, TN.

This is a contract opportunity and 100% onsite. Contract to hire!

In this role you will be responsible for making payments to Insurance Carriers on behalf of Banks for escrow payments on mortgages.

Monday to Friday, 8am to 5pm

$17/hr

Key Responsibilities:

• Maintain a positive, empathetic, and professional attitude toward potential customers at all times.
• Reach out to potential customers through various channels.
• Knowledgeable in our products and services.
• Ensure daily performance goals are met.
• Keep records of customer interactions, transactions, comments, and complaints.
• Communicate and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the outbound sales process.
• Ensure customer satisfaction and provide professional support.

IF INTERESTED EMAIL YOUR RESUME TO MEAGAN.PAUL@REMX.COM WITH KNOXVILLE IN SUBJECT LINE 

RemX Staffing is looking for compassionate and patient Customer Service Representatives.

• Title: Customer Service Rep
• Employment Type: Contract
• Location: Plantation, FL or Miramar, FL | LOCAL REMOTE (MUST BE IN HOMESTEAD/MIAMI AREA)
• Salary: English $17.00 an hour | Bilingual Spanish/English $18.00 an hour
• Start Date: October/November - Multiple Start Dates
• Schedule: Must be open to work shifts between 7:00 AM - 12:00 AM Monday - Sunday (Must be available for weekend scheduling)
• Training: Training is 2 week and then you'll be taking phone calls!

Responsibilities:

• Assist callers with questions and navigations of health or meal benefits
• Serve as single point of contact for customers and build a strong relationship supporting them.
• Respond to and own consumer inquiries/issues.

Requirements:

• GED / High School Diploma (or higher) REQUIRED
• 1+ year experience in customer service REQUIRED
• Call Center / Health Care / Insurance environment highly preferred!

RemX is looking for Local Remote Call Center Reps in Plantation, FL. WILL HAVE TO GO ONSITE SOMETIMES

Location: Remote but live local for equipment pickup  

Pay: $17/hr and $18/hr for bilingual candidates (English/Spanish)

Hours: Multiple different shifts available between 7am-11pm (Will require at least ONE WEEKEND DAY)

Title: Customer Service Representative 

Responsibilities:  MEALS

• Advise customers on benefits of using Medical Meal Deliveries, encouraging them to sign up for free benefits
• Help customers sign up for Medical Meal Deliveries
• Assist with scheduling and issues concerning Medical Meal Deliveries
• Serve as single point of contact for customers and build a strong relationship supporting them.
• Respond to and own consumer inquiries/issues.
• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance.

Requirements: 

• 1 year of customer service experience with the same company
• High School diploma 
• Goal-driven and detail oriented 

If you are interested in the job please email you resume to Meagan.paul@remx.com 

RemX is looking for Local Remote Call Center Reps, must live in the Homestead/South Miami area. 

Pay: $17/hr and $18/hr for bilingual candidates (English/Spanish)

Hours: Must be open to work shifts between 7:00 AM - 12:00 AM Monday - Sunday (Must be available for weekend scheduling)

Title: Member Experience Advisor

• Assist callers with questions and navigations of health or meal benefits
• Serve as single point of contact for customers and build a strong relationship supporting them.
• Respond to and own consumer inquiries/issues.

Requirements: 

• 1 year of customer service experience with the same company
• High School diploma 
• Goal-driven and detail oriented 

RemX is looking for Local Remote Call Center Reps, must live in the South Miami area. 

Pay: $17/hr and $18/hr for bilingual candidates (English/Spanish)

Hours: Must be open to work shifts between 7:00 AM - 12:00 AM Monday - Sunday (Must be available for weekend scheduling)

Title: Member Experience Advisor

• Assist callers with questions and navigations of health or meal benefits
• Serve as single point of contact for customers and build a strong relationship supporting them.
• Respond to and own consumer inquiries/issues.

Requirements: 

• 1 year of customer service experience with the same company
• High School diploma 
• Goal-driven and detail oriented 

RemX Staffing is currently hiring Remote - Licensed P&C Agents. You MUST have an active Property & Casualty Producer License and live within 50 miles from the hub - Nashville, TN 37214.

Start date-11/11 or later

Equipment provided

Hours-varied shifts

Pay Rate-$23/ hour plus incentives

Job Profile Summary

This position assists clients via warm leads to educate, provide quotes and sell any, or all insurance products. This is done by demonstrating advantages of our company's products, services and benefits while also overcoming objections to purchase.

Job Description

•Quotes and sells any, or all, of the following insurance products - automobile, homeowners and umbrella insurance.
•Follows up on missing information to close insurance sales via phone or email to prospective clients.
•Attends required training, on-going training, meetings, one on ones, and continued education requirements to maintain active property casualty license.
•Demonstrates advantages of our company's products, services and benefits while also overcoming objections to purchase.

RemX Staffing is currently hiring Remote - Licensed P&C Agents. You MUST have an active Property & Casualty Producer License and live within 35 miles from the hub -Boston, MA 02110.

Start date-11/11 or later

Equipment provided

Hours-varied shifts

Pay Rate-$23/ hour plus incentives

Job Profile Summary

This position assists clients via warm leads to educate, provide quotes and sell any, or all insurance products. This is done by demonstrating advantages of our company's products, services and benefits while also overcoming objections to purchase.

Job Description

•Quotes and sells any, or all, of the following insurance products - automobile, homeowners and umbrella insurance.
•Follows up on missing information to close insurance sales via phone or email to prospective clients.
•Attends required training, on-going training, meetings, one on ones, and continued education requirements to maintain active property casualty license.
•Demonstrates advantages of our company's products, services and benefits while also overcoming objections to purchase.

RemX is looking for Local Remote Call Center Reps Kansas City

Pay: $17/hr and $18/hr for bilingual candidates (English/Spanish)

Hours: Must be open to work shifts between 7:00 AM - 12:00 AM Monday - Sunday (Must be available for weekend scheduling)

Title: Member Experience Advisor

• Assist callers with questions and navigations of health or meal benefits
• Serve as single point of contact for customers and build a strong relationship supporting them.
• Respond to and own consumer inquiries/issues.

Requirements: 

• 1 year of customer service experience with the same company
• High School diploma 
• Goal-driven and detail oriented 

Local Remote Call Center Reps (must be in the Kansas City area) 

Pay: $17/hr and $18/hr for bilingual candidates (English/Spanish)

Hours: Must be open to work shifts between 7:00 AM - 12:00 AM Monday - Sunday (Must be available for weekend scheduling)

Title: Member Experience Advisor

• Assist callers with questions and navigations of health or meal benefits
• Serve as single point of contact for customers and build a strong relationship supporting them.
• Respond to and own consumer inquiries/issues.

Requirements: 

• 1 year of customer service experience with the same company
• High School diploma 
• Goal-driven and detail oriented 

RemX Staffing is looking for compassionate and patient Customer Service Representatives. Must be local to Kansas City, KS.

• Title: Customer Service Rep
• Employment Type: Contract
• Location:  LOCAL REMOTE (MUST BE IN KANSAS CITY AREA)
• Salary: English $17.00 an hour | Bilingual Spanish/English $18.00 an hour
• Start Date: November
• Schedule: Must be open to work shifts between 7:00 AM - 12:00 AM Monday - Sunday (Must be available for weekend scheduling)
• Training: Training is 2 weeks, Monday-Friday – 9am-5:30pm and then you'll be taking phone calls!

Responsibilities:

• Assist callers with questions and navigations of health or meal benefits
• Serve as single point of contact for customers and build a strong relationship supporting them.
• Respond to and own consumer inquiries/issues.

RemX Staffing is looking for compassionate and patient Customer Service Representatives. Must be local to Kendall, FL.

• Title: Customer Service Rep
• Employment Type: Contract
• Location:  LOCAL REMOTE (MUST BE IN KENDALL AREA)
• Salary: English $17.00 an hour | Bilingual Spanish/English $18.00 an hour
• Start Date: November
• Schedule: Must be open to work shifts between 7:00 AM - 12:00 AM Monday - Sunday (Must be available for weekend scheduling)
• Training: Training is 2 weeks, Monday-Friday – 9am-5:30pm and then you'll be taking phone calls!

Responsibilities:

• Assist callers with questions and navigations of health or meal benefits
• Serve as single point of contact for customers and build a strong relationship supporting them.
• Respond to and own consumer inquiries/issues.