Atlanta, GA – Contact Center Support

RemX is seeking Licensed Life & Health Customer Support Insurance Agent professionals to join a thriving and respected company. Our client operates in a sales environment, and you will engage directly with clients, while educating them on essential life and health options.

The ideal candidate for this role is success-driven, ambitious, and committed to achieving goals, without compromising on delivering an exceptional client experience. Your dedication will ensure our clients receive valuable products that enhance their future planning while fostering trust and lasting connections.

If you’re ready to make a difference and grow with a reputable industry leader, we’d love to hear from you!

• Title: Licensed Life & Health Customer Support Insurance Agent
• Pay: $38K-$45K yearly with commission structure (Pay range depends on experience)
• Locations: MI, IN, WI, FL, GA, NC, SC, TX (Excluding San Antonio TX, Dallas TX, and Euless TX licensed holders)
• Start: September, October, November
• Training: Mon-Fri 8:30am-5pm EST (No Time Off During Training)
• After Training Schedule: Mon-Fri 7:45am-7pm EST (Must be flexible to work 8-hour shifts)

 Qualifications

• 1+ year in inbound/outbound call center
• High Speed Internet
• Previous Health and Life Sales Experience
• Active Health and Life Insurance License in the state your currently reside
• Good employment tenure
• Highly driven and competitive in nature
• Able to navigate technical issues independently

What They Offer

• Warm Leads Provided
• Attractive career path and performance-based incentives
• Company Provided Equipment
• Access to 100% of company health insurance options after your first day
• Dental Insurance, Vision Insurance, Paid Sick and Time Off after training, and Floating Holiday

Feel free to send me your updated resume with job experience for faster follow up.

(At this time, this client has board members that do not allow us to move forward with licensed agents that have held more than (4) W-2 and or 1099 roles within a 10-year period, 2015-2025.)

1. Email Subject Title: Health and Life Insurance Agent
2. Email: Deonte.Owens@remx.com

(Remote - BUT must reside in Phoenix, AZ)

MUST HAVE AN ACTIVE PROPERTY AND CASUALTY LICENSE

For immediate consideration, please email your resume to Justice.strickland@remx.com with the subject as "P&C Agent". DO NOT EMAIL IF YOU DO NOT HAVE AN ACTIVE P&C LICENSE

Compensation:

• Base Pay: $25/hour
• Bonus Plan: Uncapped variable compensation averaging $2,000/month, with potential to exceed $7,000/month
• Relocation Support: Available for eligible candidates

Role Overview: You’ll work with warm leads to quote and sell personal insurance products (auto, home, umbrella). Success comes from educating clients, showcasing product benefits, and overcoming objections.

Key Responsibilities:

• Sell personal insurance products via phone/email
• Follow up with clients to complete sales
• Maintain licensing through training and continuing education
• Keep an organized pipeline and prioritize leads
• Explain insurance coverage clearly to clients

Requirements:

• Active Property & Casualty Producer License (not Adjuster or Personal Lines)
• Strong communication and sales skills
• Ability to work across multiple systems/screens

Work Environment:

• Remote: 80% home-based (must live near Phoenix, AZ)
• Training: 2 months in-person (Mon–Fri, 8:30am–5:00pm)
• Post-Training Schedule: Evening shifts ending at 8:00pm (Mon–Fri) and 5:00pm (Sat); 1 in 3 Saturday rotation

Additional Info:

• Travel: Up to 10%
• Physical: Primarily sitting/standing
• Background check and NDA required
• No sponsorship available

Benefits:

• Medical, dental, vision, and wellbeing support
• 401(k) with company contribution, pension plan
• Paid time off (23 days/year), 9 holidays
• Paid family leave, student loan repayment program

For Immediate consideration, please email your resume to Justice.Strickland@remx.com with the subject as " FL Insurance Agent". Please do NOT email if you do not have an active health insurance license. 

Position: Licensed Health Insurance Agent
Location: Onsite – Miramar, FL
Start Date: August 2025
Compensation:

• $26/hour
• $27/hour for bilingual candidates fluent in both Spanish and English

Schedule:

• Hours of Operation: Sunday through Friday, 8:00 AM – 9:00 PM
• Work Week: 40 hours (overtime available)

About the Role

We’re seeking motivated and licensed Health Insurance Agents who are passionate about helping clients make informed decisions about their healthcare coverage. This role is ideal for individuals who are goal-oriented, customer-focused, and thrive in a fast-paced environment.

Key Responsibilities

• Serve as the primary point of contact for clients, delivering outstanding customer service and building long-term relationships.
• Follow up on inquiries and sales leads to ensure timely resolution and conversion.
• Provide personalized product recommendations by actively listening and aligning solutions with client needs.
• Identify upsell opportunities to support sales growth and enhance client value.
• Demonstrate empathy and professionalism in every interaction, ensuring a supportive and positive experience.

Qualifications

• Active Health Insurance License – Required
• Minimum 1 year of experience in an inbound/outbound call center
• At least 6 months of sales experience
• Strong communication skills with the ability to build rapport over the phone
• Self-motivated and competitive with a drive to exceed goals
• Technically proficient and able to troubleshoot independently
• AHIP Certification – Preferred

For immediate consideration, please email your resume to Justice.strickland@remx.com with the subject as "Licensed Insurance Agent". - MUST HAVE AN ACTIVE HEALTH INSURANCE SALES LICENSE TO BE CONSIDERED

Now Hiring: Licensed Medicare Customer Service Representatives (Remote)
Location: Fully Remote (Equipment Provided)
Start Date: August or September 2025
Employment Type: Direct Hire – Captive Role

Compensation

• Base Pay:
  • $21/hour
  • $24/hour for bilingual Spanish-speaking agents
• Annual Salary Range: $38,000 – $45,000
• Bonus Opportunities: Monthly performance-based incentives available

Training & Work Schedule

• Training:
  • Remote, 2–4 weeks
  • Monday–Friday, 7:30 AM – 4:00 PM or 8:00 AM – 4:30 PM CST/EST
• Work Schedule:
  • Must be available between 6:00 AM – 2:00 AM CST/EST, Monday–Sunday
  • 40-hour work week
  • Final schedule assigned during training

About the Role

RemX Staffing is partnering with a respected healthcare client to hire Licensed Customer Service Representatives. In this role, you’ll leverage your health insurance knowledge and customer service expertise to support individuals with related inquiries, helping them navigate their coverage and make informed decisions.

Key Responsibilities

• Handle inbound calls regarding Medicare coverage, billing, claims, and policy updates
• Make outbound follow-up calls based on customer interest
• Provide empathetic, solution-oriented support using active listening
• Guide customers in selecting appropriate plans based on their needs
• Identify opportunities to enhance or upgrade coverage
• Collaborate with team members to ensure a seamless customer experience
• Maintain compliance with HIPAA and internal policies

 Qualifications

• Required: Active Health Insurance License in your state of residence
• Minimum 6 months of sales experience
• High-speed internet (15 Mbps or higher) and a quiet, dedicated workspace
• Strong communication and computer skills
• Ability to maintain confidentiality and follow HIPAA guidelines
• High school diploma or equivalent
• Must reside in the state where licensed

 Additional Highlights

• No cold calling
• 80% inbound calls (re-enrollments or individuals aging into Medicare)
• 20–30% outbound calls based on expressed interest
• Supportive remote training and on boarding

Performance-based pay increases available

Our client is seeking Licensed Property and Casualty Producing Sales Agents. This position will build a book of business and generate leads. You will educate, provide quotes, and sell any, or all insurance products. This is done by demonstrating the advantages of our clients’ products, services and benefits while also overcoming objections to purchase.

• Position: Hybrid P&C Licensed Inside Sales Rep (Afternoon Shift)
• Type of position: Direct Hire
• Hours: Mon-Sat 7am-11pm 5-day work week, rotating Saturday shift (Must be flexible to work later shifts)
• Training: Onsite 8-weeks Mon-Fri 8am-5:30pm 8-Weeks (Phoenix, AZ 85034)
• Pay: $25 an hour for non-bilingual & $26.75 an hour for Spanish & English speaking, 5%-15% shift differential for working after 6pm (Uncapped Variable Compensation Monthly Bonus Plan based on sales performance and key performance indicators)
• Start: October 20th

Additional Info

In this primarily home-based role, you will spend 80% of your time working from home after training. 1-2 times a month you may be asked to travel to the office location for in person engagement activities such as team meetings, training, and culture events. For this reason, you should live within approximately 35 miles of our clients' office

Job Description

• Quotes and sells any, or all, of the following insurance products – life, automobile, homeowners, and umbrella insurance.
• Follows up on missing information to close insurance sales via phone or email to prospective clients.
• Attends required training, on-going training, meetings, one on ones, and continued education requirements to maintain active property casualty license.
• Demonstrates advantages of our company's products, services and benefits while also overcoming objections to purchase.

Knowledge & Skills Requirements

• Attention to detail to provide accurate quotes to clients.
• Ability to multi-task on multiple computer systems/screens during a quote.
• Ability to clearly explain insurance concepts and coverages to clients.
• Spanish & English speaking. (Preferred Not Required)

Licenses

• Acquire resident and all necessary non-resident Property Casualty licenses and maintain active status through CE credits.

Is time off allowed during the training period?

We want to make sure you get everything you need during training, so our attendance policy is that

NO PTO is allowed during the group training.

Is equipment provided?

A laptop, 2 monitors, keyboard, mouse, and headset will be provided and sent directly to your home.

Is internet provided?

You will need high speed internet access and must be directly wired into your internet modem and connected via ethernet cable to your laptop. Use of Wi-Fi is not allowed.

Does this role require a license?

You must be able to obtain your license in all 50 states. If there is anything in your history that the DOI for any state would reject your application, you will need to work with that DOI prior to your start date.

For immediate consideration, please email your resume to Justice.strickland@remx.com with the subject as "Customer Service Rep". 

Onsite in Plantation, FL - NOT REMOTE

Pay: $17.00 (18.00 if bilingual with English/Spanish) 

Hours: must be flexible to work from 10am-7:00pm plus ONE weekend day

Title: Customer Service Representative 

Job Responsibilities: 

• Inbound calls only 
• Respond to and own consumer inquiries and issues 
• Provide education and status on previously submitted per-authorizations or per-determination requests 
• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance 

Requirements: 

• 6 months of customer service experience with the same company
• High School diploma 
• Goal-driven and detail oriented 

LOCATIONS: Remote opportunity for MI, IN, WI, FL, GA, NC, SC, TX (Excluding San Antonio TX, Dallas TX and Euless TX) residents.

Pay: Base: $38,000 - $53,000 (base rate is set rate not including commission) + Commission (Pay range is depending on sales experience and is solely referencing base salary not commission)

Start: September 2025

Training: Monday - Friday 8:30am - 5pm EST (No Time Off during Training)

Schedule after Training will be 40 hours between: Monday - Friday 7:45am to 7pm EST

Title: Licensed Remote Life & Health Agent - Do NOT apply if you do not hold an ACTIVE LIFE & Health Insurance License.

Join a thriving and respected company that values expertise and excellence! We are seeking a licensed health and life professional to join our remote team. In this sales and service role, you will engage directly with client educating them on essential life and health options..

The ideal candidate is success-driven, ambitious, and committed to achieving goals—without compromising on delivering an exceptional client experience. Your dedication will ensure our clients receive valuable products that enhance their future planning while fostering trust and lasting connections with our company.

If you’re ready to make a difference and grow with a reputable industry leader, we’d love to hear from you!

Do NOT apply if you do not hold an ACTIVE LIFE & Health Insurance License.

Qualifications

• At least 1 year in inbound/outbound call center
• Highly driven and competitive in nature
• Previous Health and Life Sales Experience
• Ability to connect and build repour over the phone
• Active Health and Life Insurance License in the state your currently reside
• EXPERIENCE in sales (Required)
• Inbound Call Center Experience
• Good employment tenure
• Able to navigate technical issues independently
• Ability to multi-task between multiple screens
• High Speed Internet
• Do NOT apply if you do not hold an ACTIVE LIFE & Health License Insurance licensee
• Will consider a newly licensed agent with real estate experience

What We Offer

• Warm Leads Provided
• Attractive career path and performance-based incentives.
• Company Provided Equipment
• Access to 100% of company health insurance options after your first day
• Dental Insurance
• Vision Insurance
• Paid Sick and Time Off after training
• Floating Holiday
• And more!

Feel free to send UPDATED resume with relevant job experience with this title in the subject line to:

Kehinde.Sosina@remx.com

Do NOT apply if you do not hold an ACTIVE LIFE & Health License Insurance with previous experience.

RemX is looking for Call Center Reps in Plantation, FL. 

Location: Fully onsite

Pay: $17/hr and $18/hr for bilingual candidates (English/Spanish)

Hours: Multiple different shifts available between 7am-11pm (Will require at least ONE WEEKEND DAY)

Title: Customer Service Representative 

Job Responsibilities: 

• Inbound calls only 
• Respond to and own consumer inquiries and issues 
• Provide education and status on previously submitted pre-authorizations or pre-determination requests 
• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance 

Requirements: 

• 1 year of customer service experience with the same company
• High School diploma 
• Goal-driven and detail oriented 

Are you looking for a new opportunity while in-between jobs? We are looking for several Representatives for our client in Plantation, FL. This position requires you to have great customer service and empathy.

• Title: Call Center Representative
• Location: Onsite (Plantation, FL)
• Job Type: Temp to Perm
• Pay: $17 an hour ($18 if you speak fluent Spanish & English)
• Start date: 9/15
• Hours: Must be flexible to work any 8 hour shift between 10am-11pm (All schedules will work 1 Weekend Day)

Job Responsibilities:

• Inbound calls
• Respond to and own consumer inquiries and issues
• Provide education and status on previously submitted authorizations or predetermination requests
• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance

Requirements:

• 1 year of customer service experience with the same company
• High School diploma
• Detail oriented

We are seeking experienced Senior Healthcare Representatives to join our team in a high-performance, sales-driven environment. In this role, you will engage with low-income individuals, the elderly, and veterans, providing essential healthcare services through outbound calls.

RemX is looking for Call Center Reps in Plantation, FL. 

Location: Fully onsite

Pay: $18/hr for bilingual candidates (English/Spanish)

Hours: Multiple different shifts available between 10am-9pm (Will require at least ONE WEEKEND DAY)

Title: Customer Service Representative 

Job Responsibilities: 

• Inbound calls only 
• Respond to and own consumer inquiries and issues 
• Provide education and status on previously submitted pre-authorizations or pre-determination requests 
• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance 

Requirements: 

• 1 year of customer service experience with the same company
• High School diploma 
• Goal-driven and detail oriented 

RemX is seeking a detail-oriented and dependable Health Information Request Processor. This involves handling back-office Release of Information (ROI) requests and managing patient health records in compliance with HIPAA and company policies.

Location: Indianapolis, IN 46260
Schedule: Monday–Friday, 8:00 AM – 4:30 PM
Pay Rate: $17/hour
Duration: 6–8 months (Potential for permanent hire based on business needs)
Work Environment: 100% Onsite

Key Responsibilities:

• Receive and process requests for patient health information.
• Maintain confidentiality and security of all privileged information.
• Ensure compliance with HIPAA and medical privacy regulations.
• Manage and safeguard patient health records.
• Prepare new patient charts and organize documents from paper and electronic sources.
• Digitize paperwork for electronic medical records.
• Respond to internal and external requests for patient records.
• Assist with patient walk-ins and general administrative tasks (e.g., handling faxes, opening mail, data entry).
• Maintain working knowledge of company and facility software.
• Adhere to company and facility Code of Conduct and policies.
• Communicate site challenges and workload fluctuations to management.
• Meet productivity expectations and assist with additional duties as needed.
• May schedule record pick-ups and perform other assigned tasks.

Requirements:

• Ability to consistently apply medical privacy regulations.
• Strong attention to detail and organizational skills.
• Comfortable working in a fast-paced, back-office environment.
• Physical responsibilities may include sitting for extended periods and handling paper files.
• Must pass background check and provide proof of seasonal flu vaccination.

LOCATIONS: Remote opportunity for MI, IN, WI, FL, GA, NC, SC, TX (Excluding San Antonio TX, Dallas TX and Euless TX) residents.

Pay: Base: $38,000 - $45,000 (base rate is set rate not including commission) + Commission (Pay range is depending on sales experience and is solely referencing base salary not commission)

Start: September 2025

Training: Monday - Friday 8:30am - 5pm EST (No Time Off during Training)

Schedule after Training will be 40 hours between: Monday - Friday 7:45am to 7pm EST

Title: Licensed Customer Sales and Service  - Do NOT apply if you do not hold an ACTIVE LIFE & Health Insurance License.

Join a thriving and respected company that values expertise and excellence! We are seeking a licensed health and life professional to join our remote team. In this sales and service role, you will engage directly with client educating them on essential life and health options..

The ideal candidate is success-driven, ambitious, and committed to achieving goals—without compromising on delivering an exceptional client experience. Your dedication will ensure our clients receive valuable products that enhance their future planning while fostering trust and lasting connections with our company.

If you’re ready to make a difference and grow with a reputable industry leader, we’d love to hear from you!

Do NOT apply if you do not hold an ACTIVE LIFE & Health Insurance License.

Qualifications

• At least 1 year in inbound/outbound call center
• Highly driven and competitive in nature
• Previous Health and Life Sales Experience
• Ability to connect and build repour over the phone
• Active Health and Life Insurance License in the state your currently reside
• EXPERIENCE in sales (Required)
• Inbound Call Center Experience
• Good employment tenure
• Able to navigate technical issues independently
• Ability to multi-task between multiple screens
• High Speed Internet
• Do NOT apply if you do not hold an ACTIVE LIFE & Health License Insurance licensee
• Will consider a newly licensed agent with real estate experience

What We Offer

• Warm Leads Provided
• Attractive career path and performance-based incentives.
• Company Provided Equipment
• Access to 100% of company health insurance options after your first day
• Dental Insurance
• Vision Insurance
• Paid Sick and Time Off after training
• Floating Holiday
• And more!

Feel free to send UPDATED resume with relevant job experience with this title in the subject line to:

Kehinde.Sosina@remx.com

Do NOT apply if you do not hold an ACTIVE LIFE & Health License Insurance with previous experience.

LOCATIONS: Miramar, FL

Location: Onsite in Miramar FL

Pay: $18

Hours of Operations: We are open Monday - Sunday. Shifts starting at 10am or 11:30am for 40 hour week

Title: Bilingual CSR - (Fluent in Spanish and English)

Responsibilities:

Inbound calls only
Respond to and own consumer inquiries and issues
Provide education and status on previously submitted documents and requests
Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance

Requirements:

6 months of customer service experience with the same company
Call Center experience is a PLUS
High School diploma
Goal-driven and detail oriented
Must be able to clear background check

Fluent in both Spanish and English

After completing Remx.com profile feel free to send UPDATED resume with this job title in the subject line to:

Kehinde.Sosina@remx.com

LOCATIONS: Remote opportunity for MI, IN, WI, FL, GA, NC, SC, TX (Excluding San Antonio TX, Dallas TX and Euless TX) residents.

Pay: Base: $38,000 - $45,000 (base rate is set rate not including commission) + Commission (Pay range is depending on sales experience and is solely referencing base salary not commission)

Start: September 2025

Training: Monday - Friday 8:30am - 5pm EST (No Time Off during Training)

Schedule after Training will be 40 hours between: Monday - Friday 7:45am to 7pm EST

Title: Licensed Customer Sales and Service  - Do NOT apply if you do not hold an ACTIVE LIFE & Health Insurance License.

Join a thriving and respected company that values expertise and excellence! We are seeking a licensed health and life professional to join our remote team. In this sales and service role, you will engage directly with client educating them on essential life and health options..

The ideal candidate is success-driven, ambitious, and committed to achieving goals—without compromising on delivering an exceptional client experience. Your dedication will ensure our clients receive valuable products that enhance their future planning while fostering trust and lasting connections with our company.

If you’re ready to make a difference and grow with a reputable industry leader, we’d love to hear from you!

Do NOT apply if you do not hold an ACTIVE LIFE & Health Insurance License.

Qualifications

• At least 1 year in inbound/outbound call center
• Highly driven and competitive in nature
• Previous Health and Life Sales Experience
• Ability to connect and build repour over the phone
• Active Health and Life Insurance License in the state your currently reside
• EXPERIENCE in sales (Required)
• Inbound Call Center Experience
• Good employment tenure
• Able to navigate technical issues independently
• Ability to multi-task between multiple screens
• High Speed Internet
• Do NOT apply if you do not hold an ACTIVE LIFE & Health License Insurance licensee
• Will consider a newly licensed agent with real estate experience

What We Offer

• Warm Leads Provided
• Attractive career path and performance-based incentives.
• Company Provided Equipment
• Access to 100% of company health insurance options after your first day
• Dental Insurance
• Vision Insurance
• Paid Sick and Time Off after training
• Floating Holiday
• And more!

Feel free to send UPDATED resume with relevant job experience with this title in the subject line to:

Kehinde.Sosina@remx.com

Do NOT apply if you do not hold an ACTIVE LIFE & Health License Insurance with previous experience.

•   Title: Health Insurance Agent (With AHIP)
•    Pay: $26-$27 an hr
•    Location: Onsite (Miramar, FL 33027)
•    Start: August 25th, September 15th, or October 6th
•    Job Type: Contract (Ends 12/07)
•    Business Hours: Sun-Fri 8am-9pm EST (Must be open to work any 8-hour shift 5 days a week)

Qualifications
•    1+ year in inbound/outbound call center environment
•    Previous Health insurance sales experience
•    Active Health and AHIP
•    Good employment tenure
•    Highly driven and competitive in nature
•    Able to navigate technical issues independently

Feel free to send me your updated resume with Health Insurance job experience listed for a faster response.
Email Subject Title: Health Insurance Agent with (AHIP)
Email: Deonte.Owens@remx.com

LOCATIONS: Onsite in Dayton, OH

Pay: $16

Start: September 2025

Schedule: Monday - Friday 8am - 4:30pm

Title: Medical Record Clerk - Temporary position (6-8 months) could be the potential for hire if business need

Job Description:

In this role you will be handling patient health record requests securely and accurately

Ensuring HIPAA compliance processing record requests, organizing and digitizing files

Supporting administrative tasks, and maintaining confidentiality

Meeting productivity goals and deadlines

Providing professional customer service to walk in patients

Managing Medical Records for patients and updating charts

Complying with facility and HIPAA standards

Qualifications

• Attention to Detail
• Excellent Customer service for our patient
• Ability to time manage high priority tasks and meet deadlines
• Adhere to HIPPA regulations
• Ability to multitask and communicate effectively
• Reliable with previous healthcare experience
• Previous EMR and healthcare administration experience is preferred

You may send and UPDATED resume with this title in the subject line to:

LOCATIONS: Onsite in Indiana, PA

Pay: $17

Start: September 2025

Schedule: Monday - Friday 8am - 4:30pm

Title: Medical Record Clerk - Temporary position (3-4 months) could be the potential for hire if business need

Job Description:

In this role you will be handling patient health record requests securely and accurately

Ensuring HIPAA compliance processing record requests, organizing and digitizing files

Supporting administrative tasks, and maintaining confidentiality

Meeting productivity goals and deadlines

Providing professional customer service to walk in patients

Managing Medical Records for patients and updating charts

Complying with facility and HIPAA standards

Qualifications

• Attention to Detail
• Excellent Customer service for our patient
• Ability to time manage high priority tasks and meet deadlines
• Adhere to HIPPA regulations
• Ability to multitask and communicate effectively
• Reliable with previous healthcare experience
• Previous EMR and healthcare administration experience is preferred

You may send and UPDATED resume with this title in the subject line to: