Northeast Hub (serving PA, NJ, NY)

Customer Support Specialist

Location: Onsite – Manchester, NY 14504

Pay Rate: $23–$25 per hour (DOE)

Employment Type: Contract-to-Hire

Schedule: Monday–Friday, 8:00 AM–5:00 PM

Position Overview: We are looking for a Customer Support Specialist to assist a busy office and manufacturing operation. This role is well suited for someone who is organized, detail-oriented, and enjoys supporting customers through efficient and accurate order processing.

Key Responsibilities:

Process customer quotes, orders, and service requests with accuracy

Communicate clearly and professionally via email (minimal phone support)

Follow established processes and internal procedures

Manage multiple priorities while maintaining strong attention to detail

Learn and adapt to new systems, tools, and customer requirements

Qualifications: High school diploma or equivalent2–3 years of experience in customer service, order processing, or inside sales

Prior office-based experience required

Proficient in Microsoft Office

Ocean Export Specialist

Location: Bensenville, IL 31407 (100% On-site)

Schedule: Mon–Fri, 8:00 AM – 5:00 PM

Pay: $25/hr | Type: Contract-to-Hire

Overview:

We’re seeking a detail-oriented Ocean Export Specialist to manage export operations, ensure documentation compliance, and deliver top-tier service in a fast-paced logistics environment.

Key Responsibilities:

·        Enter and manage shipment data in internal systems

·        Track and trace exports; communicate status updates

·        Ensure regulatory and customer compliance

·        Coordinate with carriers, drayage partners, and internal teams

·        Process documentation and customs filings

·        Maintain SOP consistency; complete billing and delay notifications

·        Escalate issues as needed

Qualifications:

·        Bachelor’s degree preferred

·        Experience in ocean export/logistics a plus

·        Excellent communication and organizational skills

·        Proficient in Microsoft Office

·        Stable and reliable work history

We are seeking a motivated and customer-focused Account Manager to serve as the primary point of contact for assigned clients. The Account Manager will be responsible for building strong relationships, ensuring client satisfaction, and supporting business growth by managing accounts from onboarding through ongoing support.

Key Responsibilities

• Serve as the main point of contact for assigned client accounts
• Build and maintain strong, long-term client relationships
• Understand client needs and coordinate internally to ensure expectations are met
• Manage account activity, including follow-ups, issue resolution, and service updates
• Collaborate with internal teams to ensure timely and accurate delivery of services
• Monitor account performance and identify opportunities for growth or improvement
• Prepare and maintain accurate client documentation and records
• Address client concerns professionally and escalate issues when needed

Are you looking for an opportunity to get out of retail? Ready to join a team with awesome growth potential? We’re looking for a motivated Sales Assistant who’s eager to learn, grow, and step into a professional environment where your attention to detail and customer service skills truly matter.

Key Responsibilities

Customer & Order Support

• Provide general customer service support to ensure a positive customer experience.
• Communicate customer and vendor order changes to the Account Manager in a timely manner.
• Maintain customer portals with up-to-date information.
• Enter customer quotes into the database.
• Record customer feedback in Sales Order line notes.
• Responsible for accurate and timely Sales Order entry in the database.

Vendor & Quote Management

• Create vendor quotes using the RFQ template; send, follow up, record feedback, and communicate updates internally.
• Maintain the Quote Application file, ensuring all vendor responses are properly recorded.
• Expedite open vendor purchase orders and document vendor feedback in expedite notes.

Program & Reporting Support

• Assist with quarterly program reviews.
• Support Account Managers with open order reports.
• Manage/open IPS operator shortage reports.
• Work weekly open order/shortage reports in Excel and send updates to customers.
• Handle program billings and consolidate invoices as needed.
• Update contract pricing for programs and support contract review processes.

Now hiring for a Bilingual Bilingual Front Desk Assistant in Houston, TX, 77018! This in-office position will have hours of 8-5, M-F and is contract to hire.

Medical Office experience is required.

Job Responsibilities

• Greet visitors and translate from Spanish to English as necessary
• Phones
• Assist with various administrative and clerical duties
• Filing, data entry, scanning of documents
• Utilize a private software system to manage data
• Upload confirmations and make copies
• Manage and send emails to necessary parties
• Additional duties as assigned

Job Requirements

• 3+ years of previous administrative support experience
• Bilingual in Spanish
• Medical Office experience required
• Experience working within Microsoft Office
• Must have strong tech skills
• Candidate is required to be self-motivated, self-disciplined, and flexible
• Superb written and verbal communication skills
• An exceptional attention to detail

NOW HIRING! Senior HR Generalist (Temporary)

Location: Fully Remote

Schedule: Monday–Friday, 7:00 AM–4:00 PM (hours may adjust slightly after training)

Duration: Open-ended temporary assignment

Pay Rate: $38–$41 per hour

Reports To: VP of Human Resources

Key Responsibilities

• Provide employee relations support, including guidance on performance management, workplace concerns, and policy interpretation
• Advise managers and field leaders on HR best practices and day-to-day people matters
• Support multi-state HR operations, ensuring compliance with applicable employment laws and policies
• Administer HR policies, procedures, and transactional HR processes
• Coordinate timekeeping and payroll-related activities in partnership with internal teams
• Maintain accurate documentation and assist with process improvements as needed
• Support ongoing HR workflows and initiatives during the transition period

As a RemX HR Generalist We Offer You:

• Competitive pay
• Paid weekly (Direct Deposit or ATM Debit Card available)
• Access to health benefits and retirement plan
• A personal recruiter to help with job searches and assistance when at work!

This position includes the opportunity to enroll in Medical, Dental, Vision, Term Life, and Short-Term Disability benefits, as well as a Retirement Plan. Additional benefits information can be found here: https://www.remx.com/career-center/remx-benefits/