Northeast Hub (serving PA, NJ, NY)

RemX is seeking a motivated and results driven Inside Sales / Lead Generator to join the sales team of an established company located in Jackson, MI. DIRECT HIRE!

This position will play a crucial role in driving the growth of our business by identifying potential clients, generating qualified leads, and supporting the sales team in achieving revenue targets. The ideal candidate is comfortable making outbound calls, conducting market research, and building relationships with prospective customers.

Key Responsibilities:

• Make high-volume outbound calls and emails to identify and qualify sales opportunities
• Research and identify potential leads using CRM tools, online resources, and lead generation platforms
• Set appointments and schedule follow-up calls for outside sales representatives
• Maintain detailed and accurate records of lead interactions in the CRM
• Collaborate with the sales and marketing teams to develop targeted outreach strategies
• Nurture leads through the sales pipeline by providing information and answering preliminary questions
• Meet or exceed weekly/monthly quotas for lead generation and call volume
• Stay up-to-date with industry trends, product knowledge, and competitive landscape

Position Title: Real-Time Contact Center Operations Coordinator

Location: Onsite – Fremont, MI

About the Role

We are seeking a proactive and detail-oriented Real-Time Contact Center Operations Coordinator to ensure smooth day-to-day operations for a high-volume, multi-channel contact center of approximately 250 agents. In this role, you’ll be the go-to resource for monitoring real-time staffing, adjusting workflows on the fly, and supporting service level goals across Customer Service, Sales, and Agency departments. This is a fast-paced position requiring quick thinking, strong communication skills, and solid experience with workforce management tools.

What You’ll Do

• Monitor intraday call center activity and adjust workforce resources in real time to meet service level agreements (SLAs) across inbound/outbound calls, email, chat, and AI platforms.
• Track key performance metrics such as Average Speed to Answer, Abandon Rates, Agent Utilization, and Shrinkage. Take action to mitigate service disruptions and coordinate with supervisors to reassign tasks and shifts as needed.
• Collaborate with the Workforce Management team to analyze call volume trends and update agent schedules accordingly.
• Serve as the primary point of contact for scheduling issues and real-time shift changes. Process time-off requests, adjust staffing rosters, and update agent availability in WFM systems.
• Create and deliver actionable reports to agents, supervisors, and leadership on call volume, queue performance, and staffing trends.
• Support and communicate operational decisions clearly across all levels of the contact center.
• Participate in rotating evening and Saturday coverage, including on-call support for urgent scheduling needs.
• Ensure compliance with company policies, procedures, and quality standards.

Buyer – 4 Month Contract with the possibility of going permanent 

Location: Pooler, GA

Schedule: On-site | Contract (4 months)

Overview: We’re looking for a Buyer to join our team for a 4-month project. This role helps make sure we have the right materials at the right time and price, working closely with suppliers and internal teams. You'll support purchasing efforts for both new and existing products, and help improve costs, quality, and delivery performance.

What You’ll Do:

• Work with vendors to order materials needed for production
• Review and compare supplier quotes, negotiate pricing, and set up contracts or purchase orders
• Help choose reliable vendors for things like rubber, glass, and plastic parts
• Track orders to make sure they’re on time and meet quality and cost targets
• Support new product launches by helping coordinate with engineering and suppliers
• Help fix supply issues that might delay production
• Occasionally assist with big purchases (like new machines or equipment)

RemX is seeking a detail oriented, highly organized Inside Sales Support Specialist to work with a great company in the automotive parts industry.  

What You’ll Do

• Develop a strong understanding of our automotive parts products and services to confidently assist customers.
• Issue RFQs (requests for quotes) to suppliers, quotations to customers, and process POs and invoices using various internal systems.
• Communicate with customers and suppliers via phone and email to resolve issues and ensure seamless transactions.
• Track and manage orders and quotes.
• Follow up on outstanding accounts receivable and notify suppliers of payment statuses.
• Conduct market research on suppliers and products via internet searches, phone calls, and tradeshows.

Job Title: IT & Digital Media Administrator (Entry Level)

Location: Manchester, NY (100% Onsite)

Schedule: Monday–Friday, 8:00 AM – 5:00 PM

Type: Contract-to-Hire

Pay: $20–$25/hour

We are seeking a hands-on IT & Digital Media Administrator to support both the technical infrastructure and visual communication needs of our office and manufacturing environment. This unique hybrid role blends traditional IT responsibilities with basic graphic design and digital content support, ideal for a tech-savvy individual with a creative edge.

Key Responsibilities:

IT Support:

• Provide end-user support for hardware, software, printers, and network issues
• Troubleshoot and maintain systems across platforms, including Windows and web-based applications
• Manage domain networks, user accounts, and security protocols
• Monitor workstation performance, perform backups, and handle routine upgrades and configurations
• Offer onsite and remote technical assistance as needed

Graphic Design / Digital Media:

• Assist with basic graphic design projects such as flyers, signage, presentations, and email templates
• Update and maintain internal digital displays and intranet content
• Support branding consistency across internal materials and communications
• Collaborate with team members to create clean, user-friendly layouts for documents and media assets

Human Resources Generalist

Overview: Support the HR Manager with day-to-day HR and payroll operations across multiple locations. This role handles benefits administration, employee relations, compliance, and recruitment while serving as a liaison between employees and benefit providers. Travel to other agency locations and events (e.g. job fairs) is required.

Key Responsibilities:

• Support employee relations and benefit programs, including enrollments and open enrollment
• Maintain HR records and systems to ensure regulatory compliance (I-9s, W-2s, etc.)
• Reconcile benefit invoices and assist with audits
• Help process payroll and terminations
• Coordinate recruitment, onboarding, and performance review logistics
• Maintain policies, procedures, and HR documentation
• Respond to HR and payroll inquiries
• Track HR metrics and provide reports
• Identify cost-saving opportunities
• Ensure compliance with labor laws and HR policies

Recruiter

Overview: The Job Recruiter is responsible for sourcing, screening, and connecting qualified candidates with hiring managers. This role supports talent acquisition efforts and ensures compliance with employment laws and regulations.

Key Responsibilities:

• Partner with department heads to understand hiring needs
• Identify candidates through internal data and outreach
• Screen applicants, check references, and verify credentials
• Guide candidates through the interview and hiring process
• Coordinate job fairs, open interviews, and networking events
• Schedule meetings and gather post-interview feedback
• Ensure compliance with EEO and employment laws
• Take on additional duties as needed

Skills & Competencies:

• Excellent written and verbal communication
• Ability to work effectively across diverse teams and settings
• Strong time management and problem-solving skills
• Proficient in Microsoft 365 (Word, Excel, etc.)

RemX is looking for an experienced Accounting and Office Support Specialist to join a great team with one of the area’s most sought after companies!

Hours: day shift (37.5-hour work week)

Location: downtown Buffalo- parking provided

Job Responsibilities 

• Prepare invoices
• Process payments
• Maintain vendor records
• Reconcile credit card statements
• Review and approve timesheets
• Answer phones and transfer calls
• Maintain calendar of events and meetings
• Order and maintain office supplies
• Manage incoming and outgoing mail
• Filing (hard copy and electronic)
• Prepare reports
• Update websites, social media, and electronic communications
• Research using online resources

Location: Bensenville, IL

Pay: $22/hour

Schedule: Monday–Friday, 8:00 AM – 5:00 PM (100% onsite)

Type: Temporary with strong potential to convert to permanent

Administrative Assistant Responsibilities:

• Serve as front desk backup: answer incoming calls and check in visitors
• Receive, sort, and distribute incoming mail and courier pouches
• Process outgoing mail and maintain postage machine
• Order and manage office supplies, including Intermec labels and business forms
• Reserve and coordinate conference rooms; ensure all rooms remain clean and customer-ready
• Manage off-site filing and coordinate secure file destruction
• Perform general filing duties as needed
• Track and report monthly copier usage for invoicing purposes
• Assist with setup for customer meetings and training sessions
• Support printing needs for various departments (e.g., training books, materials)
• Manage badge photo process and temporary employee log
• Utilize Scope 5 as needed
• Assist the Assistant Manager with projects and administrative tasks as assigned

Now Hiring for an Assistant District Area Manager - Dire Hire Opportunity! Multi-Unit Store Chain

Schedule will include working evening/weekends as well as 1st shift days with flexibility weekly

Must have own transportation but will be reimbursed for mileage

Responsibilities:

• Maintain knowledge of products and company history
• Meet all customer needs. Ensure customer satisfaction by role modeling the practices of friendly, timely service and proper product handling for their shift.
• Effectively communicate with customers, contractors and suppliers to ensure smooth store operations.
• Respond and handle customer complaints and provide staff development.
• Understand basic and more complex register procedures
• Maintain clean store environment
• Prepare menu items & Maintain well stocked and organized store
• Assist in managing/ordering and organize storage of all on-site inventories
• Keeping staff productive on shifts
• Coaching
• Creating work schedules
• Training, orientation and development of employees

As a RemX Assistant District Manager We Offer You:

• Competitive pay
• Paid weekly (Direct Deposit or ATM Debit Card available)
• Access to health benefits and retirement plan
• A personal recruiter to help with job searches and assistance when at work!
• Direct Hire Opportunity

Now hiring for a Bilingual (can be any language) Immigration Paralegal for Dallas/Addison, TX area.  Contract to Hire Opportunity! $55-60K

Responsibilities:

• Assists attorneys in navigating immigration law by assisting clients with visa applications, citizenship, and other related legal matters
• Conducting initial client consultations to gather information and assess eligibility for immigration benefits. 
• Preparing and filing immigration applications, petitions, and other legal documents
• Conducting legal research on immigration laws, policies, and case precedents.
• Managing case files and databases. 
• Monitoring case progress and following up on pending matters. 
• Assisting with general administrative duties as needed. 

As a RemX Bilingual Immigration Paralegal We Offer You:

• Competitive pay
• Paid weekly (Direct Deposit or ATM Debit Card available)
• Access to health benefits and retirement plan
• A personal recruiter to help with job searches and assistance when at work!
• Contract to Hire Opportunity

We are seeking a proactive IT Support Technician to provide technical assistance and customer-focused support to clients. The ideal candidate will troubleshoot, install, and maintain software, hardware, and networking equipment on workstations and computer networks, ensuring seamless operation while delivering exceptional customer service.

Key Responsibilities:

• Identify, manage, escalate, and resolve technical issues efficiently

• Install and configure software, print drivers, utilities, and related applications on workstations and networks

• Troubleshoot software, hardware, and networking issues promptly

• Monitor installed systems, proactively identify problems, and apply corrective actions

• Provide technical support with a strong customer service focus, fostering constructive relationships with onsite staff

• Diagnose desktop and laptop application issues, ensuring minimal disruption to users

• Deliver empathetic, customer-centered service with excellent communication skills

Requirements:

• 3 to 5 years of related IT work experience or equivalent education and experience

• 3 to 5 years of customer service experience with strong interpersonal skills

   

Preferred Qualifications (Not Required):

• 3 to 5 years of technical experience

• 1 to 3 years of networking experience

• Experience troubleshooting desktops, printers, minor network issues, and notebooks

• Proficiency and strong user knowledge of Microsoft Office

We are looking for a motivated IT Support Technician to provide technical assistance and support clients. The ideal candidate will troubleshoot, install, and configure software, print drivers, and utilities on workstations and networks, while ensuring excellent customer service. Pay is based on experience.

Key Responsibilities:

• Identify, manage, escalate, and resolve technical issues efficiently

• Install and configure software, print drivers, and utilities on workstations and computer networks

• Troubleshoot IT issues including software, hardware, and networking problems

• Monitor installed systems, detect problems, and take corrective actions

• Provide basic technical support and diagnose desktop/laptop software issues for clients

Requirements:

• 1 to 3 years of related work experience or equivalent combination of education and experience

• 1 to 3 years of customer service experience

• Excellent communication skills

• Ability to work collaboratively in a team environment

• Willingness to commit to a flexible work schedule

RemX Staffing is now hiring an Administrative Assistant - Consumer Loans!

This is a 3-6 month long temporary role working a hybrid schedule (1 day/week onsite)

Hours: Monday through Friday 8:30 AM to 5:00 PM

Pay Range: $21-$22

Responsibilities:

• Process contracts ensuring all documentation received are accurate
• Confirm all underwriting conditions are met
• Connect with business partners via email or phone on the progress of the loan
• Monitor shared inbox
• Be accountable for accurate, efficient review of loan packages and transactions
• Review department faxes, emails, and uploaded documents
• Provide support to underwriters, team leads and manager on special projects as needed.

As a RemX Administrative Assistant We Offer You:

• Competitive pay
• Paid weekly (Direct Deposit or ATM Debit Card available)
• Access to health benefits and retirement plan
• A personal recruiter to help with job searches and assistance when at work!

This position includes the opportunity to enroll in Medical, Dental, Vision, Term Life, and Short-Term Disability benefits, as well as a Retirement Plan. Additional benefits information can be found here: https://www.remx.com/career-center/remx-benefits/

We are seeking a friendly, organized, and dependable Front Desk Receptionist / Administrative Assistant to be the first point of contact for our office. This role requires excellent customer service skills, attention to detail, and the ability to manage multiple administrative tasks efficiently.

Key Responsibilities:

• Answer and direct incoming phone calls

• Greet and sign in visitors

• Scan and organize documents

• Pre-screen potential direct hire candidates

• Update internal communication boards

• Schedule appointments and manage calendars

Requirements:

• High school diploma or equivalent

• Previous customer service experience (both over-the-phone and in-person)

• Strong communication and interpersonal skills

• Ability to multitask and stay organized in a fast-paced environment

• Proficiency in basic office technology (e.g., scanners, email, scheduling tools)