Tampa, FL

Branch No: 80759

931 US-301 S
Tampa, FL 33619

Phone: (813) 877-7974

Available Positions

17 jobs for branch # 80759

Licensed Healthcare Representative

Miami, FL

Base Pay: 18.50 per HOUR

RemX is seeking Remote Licensed Healthcare Representative with Medicare Sales Experience. (LICENSE NEEDED) Title: Remote Licensed Healthcare Rep Location: Remote (Must Reside In EST) Pay: $18.50/hr plus $25 per …

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RemX is seeking Remote Licensed Healthcare Representative with Medicare Sales Experience.

(LICENSE NEEDED)

  • Title: Remote Licensed Healthcare Rep
  • Location: Remote (Must Reside In EST)
  • Pay: $18.50/hr plus $25 per issued policy (commission is paid out monthly) 
  • Start Date: 07/2025
  •  Different Shifts To Choose From:

-M-F 8:45 am - 5:30pm EST (must choose to work 2 days at a later shift time)

-M-F-10:15 am - 7pm EST (must choose to work 1 day at a later shift time)

-M-F- 11:15 am - 8pm EST

  • Training Hours: Mon-Fri 9am-5:30pm EST (3 weeks) and (1 week of nesting during your regular shift) Must be on camera during training.

Responsibilities:

  • Make outbound calls using an automatic dialer
  • Manage approximately 150-200 calls a day
  • Leave many voicemails
  • Must maintain a conversion rate of 20-35% based on the amount of calls you make.
  • Must have 2 years of Medicare Sales experience
  • Not for profit so mainly serving low income, elderly, veterans – empathetic

Required Must Haves:

  • Must be an Active Licensed Healthcare Agent (Within the state you reside in)
  • Previous High Sales driven and performance driven environment experience
  • Looking for someone who wants to stay and grow with the company

Equipment will be provided:

  • Equipment will be shipped out and should be received a week prior to starting (Laptop, monitor, 2 headsets, and mouse)

What We Offer

  • A competitive base pay plus bonus earning potential.
  • Attractive career path and performance-based incentives.
  • Access to 100% company sponsored health insurance.
  • 50% Company paid dental insurance
  • Vision Insurance
  • 401(k) retirement savings plan.
  • Paid Sick and Time Off.
  • Quarterly stock option program
  • Company Provided Equipment
  • Floating Holiday

 Please submit your resume with the Subject "LIA" to darilys.gutierrez@remx.com for immediate review.

Bilingual Human Resources Manager

18040, PA

Base Pay: 48.00 - 52.88

Currently seeking a bilingual HR Manager for a growing Logistics organization in Easton, PA. Must be fluent in English and Spanish to be considered Type: …

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Currently seeking a bilingual HR Manager for a growing Logistics organization in Easton, PA.

Must be fluent in English and Spanish to be considered

  • Type: Contract 3 - 4 months with possibility to go permanent
  • Location 100% ONSITE
  • Pay: $48 - $52.88 |
  • Day Shift: 8:00 AM - 5:00 PM or 9:00 AM - 6:00 PM. {MUST BE FLEXIBLE ON OVERTIME AND ON WEEKENDS}

RESPONSBILITIES:

  • Refine our human resources policies and procedures to ensure best practice.
  • Overall management of our contingent labor relationships and developing competitive staffing strategies for both short term and long-term requirements.
  • Establish measurement criteria to ensure effectiveness and applicability in alignment with organizational goals and objectives.
  • Oversee the performance management processes for team.
  • Ensure all colleagues are supported in their career development goals.
  • You will be the central point of contact to provide human resources advice, guidance and customized solutions to local management and employees.
  • This position will be critical in determining the needs of the organization, assisting in developing plans, and proactively implementing the plan utilizing a variety of key resources inside and outside of the department.
  • Coordinate with site managers and HR staff to address site-specific challenges and promote a unified HR approach across the organization.
  • Stay abreast of federal, state, and local labor laws and regulations, ensuring compliance with statutory requirements and proactively addressing potential risks.
  • Collaborate with legal counsel and senior management to mitigate HR-related risks and liabilities, providing guidance and recommendations as needed.
  • Continuous involvement and support with departmental process improvements
  • Any additional tasks that may be assigned to ensure an efficient, safe, clean, and goal-oriented work environment
  • This job description is not intended to be a comprehensive list of duties and responsibilities, the Company reserves the right to change or modify the job description at any time, with or without notice.

 

Job Requirements:

REQUIREMENTS:

  • 5+ years of experience with Human Resource Management
    • Must have experience managing HR professionals
    • Must have experience reporting in HR Systems and Datavases
    • Must have experience working with staffing agencies partnerships
  • MUST BE Bilingual Spanish/English (Read/Write/Speak)
  • Bachelor’s Degree in HR, Business Management or related field, OR equivalent work experience
  • Must have experience with payroll and ATS systems
  • Must have experience with auditing and auditing reporting
  • Must have strong analytical skills and Excel knowledge

Human Resources Manager

Easton, PA

Base Pay: 49.00 per HOUR

Title: HR Manager Type: Contract 3 – 4 months with possibility to go permanent based on business needs and performance Location 100% ONSITE Pay: $48 …

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Title: HR Manager

Type: Contract 3 - 4 months with possibility to go permanent based on business needs and performance

Location 100% ONSITE

Pay: $48 - $52.88 |

Start: ASAP

Schedule: : 8:00 AM - 5:00 PM or 9:00 AM - 6:00 PM. {MUST BE FLEXIBLE ON OVERTIME AND ON WEEKENDS}

RESPONSBILITIES:

  • Refine our human resources policies and procedures to ensure best practice.
  • Overall management of our contingent labor relationships and developing competitive staffing strategies for both short term and long-term requirements.
  • Establish measurement criteria to ensure effectiveness and applicability in alignment with organizational goals and objectives.
  • Oversee the performance management processes for team.
  • Ensure all colleagues are supported in their career development goals.
  • You will be the central point of contact to provide human resources advice, guidance and customized solutions to local management and employees.
  • This position will be critical in determining the needs of the organization, assisting in developing plans, and proactively implementing the plan utilizing a variety of key resources inside and outside of the department.
  • Coordinate with site managers and HR staff to address site-specific challenges and promote a unified HR approach across the organization.
  • Stay abreast of federal, state, and local labor laws and regulations, ensuring compliance with statutory requirements and proactively addressing potential risks.
  • Collaborate with legal counsel and senior management to mitigate HR-related risks and liabilities, providing guidance and recommendations as needed.
  • Continuous involvement and support with departmental process improvements
  • Any additional tasks that may be assigned to ensure an efficient, safe, clean, and goal-oriented work environment
  • This job description is not intended to be a comprehensive list of duties and responsibilities, the Company reserves the right to change or modify the job description at any time, with or without notice.

 

REQUIREMENTS:

  • 5+ years of experience with Human Resource Management
    • Must have experience managing HR professionals
    • Must have experience reporting in HR Systems and Datavases
    • Must have experience working with staffing agencies partnerships
  • MUST BE Bilingual Spanish/English (Read/Write/Speak)
  • Bachelor’s Degree in HR, Business Management or related field, OR equivalent work experience
  • Must have experience with payroll and ATS systems
  • Must have experience with auditing and auditing reporting
  • Must have strong analytical skills and Excel knowledge

 

 

 

FOR IMMEDIATE CONSIDERATION SENT YOU UPDATED RESUME TO: DARILYS.GUTIERREZ@REMX.COM WITH THE SUBJECT "HR MANAGER"

Direct Hire – Business Customer Service

Knoxville, TN

Base Pay: 20.00 per HOUR

RemX is seeking friendly Remote Customer Service Representatives to handle B2B customer questions, escalations, and walk clients through troubleshooting or setup processes. This is a …

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RemX is seeking friendly Remote Customer Service Representatives to handle B2B customer questions, escalations, and walk clients through troubleshooting or setup processes. This is a *Direct Hire* role, for Customer Service and Technical Support focused individuals.

For an immediate response please email an updated resume to andrea.knodt@remx.com

Location-Knoxville, TN

Pay Rate- $20/hour

Hours-11am-8pm EST no exceptions

*This will be ON-SITE** 3-4 weeks in classroom type setting. After training remote with occasional hybrid day for fun events.

Training hours most likely 10am to 7pm, TBD.

 

Key Responsibilities:
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Respond promptly to customer inquiries.
• Communicate with customers through various channels (i.e., phone, email, chat, etc.).
• Resolve customer complaints and de-escalate situations or escalate to team lead or Manager and/or other internal resources necessary
• Knowledgeable in our products and services
• Keep records of customer interactions, transactions, comments, and complaints.
• Communicate and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional support.

Call Center Associate

Knoxville, TN

Base Pay: 18.00 per HOUR

RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923. This is a call center/customer service environment. You’ll need to be efficient, …

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RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923. This is a call center/customer service environment. You’ll need to be efficient, productive, and thorough dealing with our members over the phone.

 

Position Title: Customer Service/Call Center 

Location: Onsite - Knoxville, TN

Pay: $18.00

Hours: M-F 8am-5pm

Job type: Full Time/Contract

Key Responsibilities:

· Interface with a CRM-based software UI to update payment status

· Escalate issues to team leads as soon as they are realized

· Make payments via web portal

· Make payments via automated payment processing phone system

· Make payments via conversation with Customer Service Reps at Carriers

· Keep track of workload and progress each day

Skills & Abilities:

· Pleasant, calm demeanor on the phones

· Ability to speak confidently

· Excellent command of the spoken English language

Education & Experience:

· High School Diploma or a minimum of three (3) years in a similar role

 

Hybrid Payment Specialist -B2B

Knoxville, TN

Base Pay: 20.00 per HOUR

CSR- RemX is assisting a Digital Payment company in Knoxville, TN seeking friendly Payment Specialist Representatives to handle Vendor questions, escalations, and be able to …

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CSR- RemX is assisting a Digital Payment company in Knoxville, TN seeking friendly Payment Specialist Representatives to handle Vendor questions, escalations, and be able to walk customers through basic troubleshooting or setup processes. Not a B2C position. Not a high-volume dialer position.

Hybrid role after training

PERMANENT PLACEMENT!

$20/hr.

Monday-Friday - 10:00 am - 7:00 pm (.50 sift differential for EST) or 11:00 am - 8:00 pm (plus .50 shift differential)

Training - Monday - Friday - 9:00 am to 6:00 pm for 4-6 weeks

 

Key Responsibilities

  • Assists B2B Vendors with payments, missing payments, payment changes, logging into portals, etc.
  • Experience speaking with Businesses through various channels.
  • Maintain a positive, empathetic, and professional attitude toward potential customers at all times
  • Ensure daily performance goals are met.
  • Keep records of customer interactions, transactions, comments, and complaints.
  • Ensure customer satisfaction and provide professional support.

Job Requirements:

Requirements:

HS Diploma

1 1/2 - 2 years job longevity w/in same company

1 year call center familiarity discussing payment and vendor information.

CUSTOMER SERVICE REPRESENTATIVE

Knoxville, TN

Base Pay: 18.00 per HOUR

RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923. This is a call center/customer service environment. You’ll need to be efficient, …

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RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923. This is a call center/customer service environment. You’ll need to be efficient, productive, and thorough dealing with our members over the phone.

 

Position Title: Customer Service Agent 

Location: Onsite - Knoxville, TN

Pay: $18.00

Hours: M-F 8am-5pm

Job type: Full Time/Contract

Key Responsibilities:

· Interface with a CRM-based software UI to update payment status

· Escalate issues to team leads as soon as they are realized

· Make payments via web portal

· Make payments via automated payment processing phone system

· Make payments via conversation with Customer Service Reps at Carriers

· Keep track of workload and progress each day

Skills & Abilities:

· Pleasant, calm demeanor on the phones

· Ability to speak confidently

· Excellent command of the spoken English language

Education & Experience:

· High School Diploma or a minimum of three (3) years in a similar role

 

Please submit your resume to darilys.gutierrez@remx.com with the subject "TN" for immediate review.

Customer Service Agents

Knoxville, TN

Base Pay: 18.00 per HOUR

RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923. This is a call center/customer service environment. You’ll need to be efficient, …

Continue reading "Tampa, FL"

RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923. This is a call center/customer service environment. You’ll need to be efficient, productive, and thorough dealing with our members over the phone.

 

Position Title: Customer Service/Call Center 

Location: Onsite - Knoxville, TN

Pay: $18.00

Hours: M-F 8am-5pm

Job type: Full Time/Contract

Key Responsibilities:

· Interface with a CRM-based software UI to update payment status

· Escalate issues to team leads as soon as they are realized

· Make payments via web portal

· Make payments via automated payment processing phone system

· Make payments via conversation with Customer Service Reps at Carriers

· Keep track of workload and progress each day

Skills & Abilities:

· Pleasant, calm demeanor on the phones

· Ability to speak confidently

· Excellent command of the spoken English language

Education & Experience:

· High School Diploma or a minimum of three (3) years in a similar role

 

Insurance Claims Associate

Savannah, GA

Base Pay: 20.66 per HOUR

RemX seeking administrative support to work in their Claims Department. This is a 6 month contract, with possible contract to hire Job Title: Claims Admin …

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RemX seeking administrative support to work in their Claims Department. This is a 6 month contract, with possible contract to hire

Job Title: Claims Admin Support Specialist Intermediate

Pay Rate: $20.66
• ONSITE
• Location Address: 400 Mall Blvd Ste D, Savannah, GA 31406
Schedule
• Contract to possible hire
• Estimated duration: 6 months
• Extensions- Possible
• Days: Mon- Friday

Top must-have skills / Candidate Requirements:
• MS Office- Word (Beginner level)
• Customer Service Face to face when co-worker is not there.
• Multitasking
• Adapt Quickly and learn process and programs

Education
• High School diploma or GED equivalent
• At least 1 year office experience

Manager of Human Resources – Bilingual

Nazareth, PA

Base Pay: 52.00 per HOUR

Title: HR Manager Type: Contract 3 – 4 months with possibility to go permanent based on business needs and performance Location 100% ONSITE Pay: $48 …

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Title: HR Manager

Type: Contract 3 - 4 months with possibility to go permanent based on business needs and performance

Location 100% ONSITE

Pay: $48 - $52.88 |

Start: ASAP

Schedule: : 8:00 AM - 5:00 PM or 9:00 AM - 6:00 PM. {MUST BE FLEXIBLE ON OVERTIME AND ON WEEKENDS}

RESPONSBILITIES:

  • Refine our human resources policies and procedures to ensure best practice.
  • Overall management of our contingent labor relationships and developing competitive staffing strategies for both short term and long-term requirements.
  • Establish measurement criteria to ensure effectiveness and applicability in alignment with organizational goals and objectives.
  • Oversee the performance management processes for team.
  • Ensure all colleagues are supported in their career development goals.
  • You will be the central point of contact to provide human resources advice, guidance and customized solutions to local management and employees.
  • This position will be critical in determining the needs of the organization, assisting in developing plans, and proactively implementing the plan utilizing a variety of key resources inside and outside of the department.
  • Coordinate with site managers and HR staff to address site-specific challenges and promote a unified HR approach across the organization.
  • Stay abreast of federal, state, and local labor laws and regulations, ensuring compliance with statutory requirements and proactively addressing potential risks.
  • Collaborate with legal counsel and senior management to mitigate HR-related risks and liabilities, providing guidance and recommendations as needed.
  • Continuous involvement and support with departmental process improvements
  • Any additional tasks that may be assigned to ensure an efficient, safe, clean, and goal-oriented work environment
  • This job description is not intended to be a comprehensive list of duties and responsibilities, the Company reserves the right to change or modify the job description at any time, with or without notice.

 

REQUIREMENTS:

  • 5+ years of experience with Human Resource Management
    • Must have experience managing HR professionals
    • Must have experience reporting in HR Systems and Datavases
    • Must have experience working with staffing agencies partnerships
  • MUST BE Bilingual Spanish/English (Read/Write/Speak)
  • Bachelor’s Degree in HR, Business Management or related field, OR equivalent work experience
  • Must have experience with payroll and ATS systems
  • Must have experience with auditing and auditing reporting
  • Must have strong analytical skills and Excel knowledge

 

Life Health Sales agent

Milwaukee, WI

Base Pay: 50000.00 per YEAR

RemX seeking Licensed Life/Health Insurance Advocates for a Remote position.  In addition to the Life/Health sales, MUST be shown on resume, additional sales such at …

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RemX seeking Licensed Life/Health Insurance Advocates for a Remote position.  In addition to the Life/Health sales, MUST be shown on resume, additional sales such at Timeshare, Real Estate, Auto)

• These positions require an active life and health insurance license in your resident state.

States included:  MI,IN, WI, FL, GA, NC, SC, TX

Location-Remote

Hours-varied hours

Base Pay- $43,000 50,000 plus monthly bonus

Start date- July 2025

Job duties:

As a Life Insurance Agent you will be selling and servicing life insurance policies; providing financial protection to individuals and families. Must must be knowledgeable about various policy types and assist clients with applications and ongoing support. Yu will also play a crucial role in assessing client needs, explaining policy options, and guiding them through the claims process.

Skills needed:

MUST HAVE AN ACTIVE LIFE/HEALTH INSURANCE LICENSE

Sales/Customer Service/computer skills/High speed internet/ Strong phone skills

• Your licenses must be up to date

  • Upselling sales background for servicing
  • Additional Sales background (Timeshare, Real Estate, Auto)
  • Call Center
  • Customer Service
  • Strong computer skills
  • Strong phone skills

Please submit an updated resume to andrea.knodt@remx.com for immediate review

 

Life Health Licensed Agents

Columbia, SC

Base Pay: 50000.00 per YEAR

RemX seeking Licensed Life/Health Insurance Advocates for a Remote position.  In addition to the Life/Health sales, MUST be shown on resume, additional sales such at …

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RemX seeking Licensed Life/Health Insurance Advocates for a Remote position.  In addition to the Life/Health sales, MUST be shown on resume, additional sales such at Timeshare, Real Estate, Auto)

• These positions require an active life and health insurance license in your resident state.

States included:  MI,IN, WI, FL, GA, NC, SC, TX

Location-Remote

Hours-varied hours

Base Pay- $43,000 50,000 plus monthly bonus

Start date- July 2025

Job duties:

As a Life Insurance Agent you will be selling and servicing life insurance policies; providing financial protection to individuals and families. Must must be knowledgeable about various policy types and assist clients with applications and ongoing support. Yu will also play a crucial role in assessing client needs, explaining policy options, and guiding them through the claims process.

Skills needed:

MUST HAVE AN ACTIVE LIFE/HEALTH INSURANCE LICENSE

Sales/Customer Service/computer skills/High speed internet/ Strong phone skills

• Your licenses must be up to date

  • Upselling sales background for servicing
  • Additional Sales background (Timeshare, Real Estate, Auto)
  • Call Center
  • Customer Service
  • Strong computer skills
  • Strong phone skills

Please submit an updated resume to andrea.knodt@remx.com for immediate review

Remote TN B2B Customer Service

Knoxville, TN

Base Pay: 20.00 per HOUR

RemX is assisting a Digital Payment company in Knoxville, TN seeking friendly Payment Specialist Representatives to handle Vendor questions, escalations, and be able to walk …

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RemX is assisting a Digital Payment company in Knoxville, TN seeking friendly Payment Specialist Representatives to handle Vendor questions, escalations, and be able to walk customers through basic troubleshooting or setup processes. Not a B2C position. Not a high-volume dialer position.

Remote after Training

Hours: M-F 11am-8pm EST, no exceptions

Training: Onsite 10am to 7pm, TBD

PERMANENT PLACEMENT!

Pay: $20/hr

Key Responsibilities

    • Assists B2B Vendors with payments, missing payments, payment changes, logging into portals, etc.
    • Experience speaking with Businesses through various channels.
    • Maintain a positive, empathetic, and professional attitude toward potential customers at all times
    • Ensure daily performance goals are met.
    • Keep records of customer interactions, transactions, comments, and complaints.
    • Ensure customer satisfaction and provide professional support.

Please submit your resume to darilys.gutierrez@remx.com with the subject "TN" for immediate review.

 

Remote Sales Insurance Agent- Life & Health

Atlanta, GA

Base Pay: 20.00 - 25.00

REMOTE and Direct Hire OPPORTUNITY!! RemX seeking a licensed Life Insurance professionals for a reputable and well known organization to join our remote team. Primary …

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REMOTE and Direct Hire OPPORTUNITY!!

RemX seeking a licensed Life Insurance professionals for a reputable and well known organization to join our remote team. Primary goal is you will engage directly with client educating them on essential life and health options.

Must reside and licensed in the following states: MI, IN, WI, FL, GA, NC, SC, TX (Excluding San Antonio TX, Dallas TX and Euless TX) residents.

Sales and Customer Service Opportunities available

Salary: $38,000 - $53,000 + Commission (Pay range is depending on experience)

Start date: June 2025

Schedule : Monday - Friday (8 hour shift between) 7:45am to 7pm EST

Training: Monday - Friday 8:30am - 5pm EST (No Time Off during Training)

Remote Health Insurance Agent Opportunity

Agent handles inbound calls from existing customers with a service need but are required to sell to customers on all applicable calls. Call will be to existing customers for billing issues, changes to current policy, inquiries, claims, sales, etc.

Qualifications/Requirements

  • At least 1 year in inbound/outbound call center
  • Highly driven and competitive in nature
  • Previous Health and Life Sales Experience
  • Ability to connect and build repour over the phone
  • Active Health and Life Insurance License in the state your currently reside
  • Inbound Call Center Experience
  • Good employment tenure
  • Able to navigate technical issues independently
  • High Speed Internet

 

Job Requirements:

What We Offer

  • Warm Leads Provided
  • Monthly Bonus
  • Attractive career path and performance-based incentives.
  • Company Provided Equipment
  • Access to 100% of company health insurance options after your first day
  • Dental Insurance
  • Vision Insurance
  • Paid Sick and Time Off after training
  • Floating Holiday

Remote Medicare Sales Agent- Health License

Houston, TX

Base Pay: 20.00 - 21.00

REMOTE OPPORTUNITY Currently Seeking Licensed Healthcare Insurance Sales Reps with Medicare experience. Position Requirements Must have an active resident Healthcare license in the state they …

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REMOTE OPPORTUNITY

Currently Seeking Licensed Healthcare Insurance Sales Reps with Medicare experience.

Position Requirements

  • Must have an active resident Healthcare license in the state they reside in
  • Must have 1+ years of Sales Experience
  • Medicare experience is a PLUS
  • Agent will be making outbound calls using an automatic dialer
  • Will make anywhere from 150-200 calls per day
  • Looking for a conversion rate of 20-35%
  • Must be ok with leaving voicemails

Pay Rate:

  • $18/hr during training
  • $20/hr after training
  • $50 per medical policy written (Commission paid out monthly)

Additional Information:

  • Agent will be working with the following demographic: Low income, elderly, veterans
  • Must be comfortable working in a high sale driven and performance driven environment
  • Must be empathetic and wanting to grow with a company
  • Must have mostly outbound experience, but some inbound call experience is ok

Job Requirements:

Pay Rate:

  • $18-$20/hr during training
  • $20-$21/hr after training
  • $50 per medical policy written (Commission paid out monthly)

Additional Information:

  • Agent will be working with the following demographic: Low income, elderly, veterans
  • Must be comfortable working in a high sale driven and performance driven environment
  • Must be empathetic and wanting to grow with a company
  • Must have mostly outbound experience, but some inbound call experience is ok

Onsite Customer Support -Call Center Rep

Knoxville, TN

Base Pay: 18.00 per HOUR

RemX is Seeking Customer Service Reps for an onsite position in Knoxville, TN with an organization that provided extended business office for colleges and universities …

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RemX is Seeking Customer Service Reps for an onsite position in Knoxville, TN with an organization that provided extended business office for colleges and universities within the country.

  • Work and communicate in a team environment.
  • Type data into required systems with both speed and accuracy.
  • Handle inbound and/or outbound phone calls on behalf of school client's offices
  • Ability to work independently on tasks such as manual calls, completing return mail, skip tasks, and adding reference information to accounts while meeting completion timelines set per department.
  • Knowledge of the financial aid process and all loan phases, from pre-loan thru pay-off, including the ability to answer loan status questions.
  • Provide feedback to department and company.
  • adhere to standards/expectations for call statistics (average handle time and aux usage), quality and schedule
  • Assist with projects

 

Job Requirements:

Schedule details:

  • Must have open availability to work any hours during our hours of operation, 8am – 6pm Monday - Friday,
    • No time off during training (5/19-6/10)
    • No time off will be approved July and August due to peak season
    • May be asked to work overtime up to 10 hours per month during peak period.

NA

B2B Customer Support Representative-digital payments

Knoxville, TN

Base Pay: 20.00 per HOUR

CSR– RemX is assisting a Digital Payment company in Knoxville, TN seeking friendly Payment Specialist Representatives to handle Vendor questions, escalations, and be able to …

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CSR- RemX is assisting a Digital Payment company in Knoxville, TN seeking friendly Payment Specialist Representatives to handle Vendor questions, escalations, and be able to walk customers through basic troubleshooting or setup processes. Not a B2C position. Not a high-volume dialer position.

Permanent Opportunity 

$20/hr.

Monday-Friday - 10:00 am - 7:00 pm (.50 sift differential for EST) or 11:00 am - 8:00 pm (plus .50 shift differential)

Training - Monday - Friday - 9:00 am to 6:00 pm for 4-6 weeks

 

Key Responsibilities:

Assists B2B Vendors with payments, missing payments, payment changes, logging into portals, etc.

Experience speaking with Businesses through various channels.

Maintain a positive, empathetic, and professional attitude toward potential customers at all times

Ensure daily performance goals are met.

Keep records of customer interactions, transactions, comments, and complaints.

Ensure customer satisfaction and provide professional support.

 

Job Requirements:

Requirements:

HS Diploma

1 1/2 - 2 years job longevity w/in same company

1 year call center familiarity discussing payment and vendor information.