Tampa, FL

RemX is seeking a Team Lead for a Call Center in Knoxville, TN.

This is a Direct Hire Opportunity

$22/hr

Monday to Friday 8am to 5pm

Please submit an updated resume to andrea.knodt@remx.com with Subject "Lead" for immediate review.

Job Summary

Seeking a dynamic and results-driven Team Lead to oversee approximately 18 Customer Service Agents. The ideal candidate will possess strong leadership skills, a passion for innovation, and the ability to drive team success. Prior Banking environment experience helpful.

Key Responsibilities

• Guide and mentor a team of CSAs to meet project goals and KPIs.
• Conduct regular performance reviews and provide constructive feedback.
• Serve as the primary liaison between team members and senior management.
• Identify inefficiencies and implement process enhancements to improve productivity and service quality.
• Support onboarding and ongoing training initiatives.
• Foster a culture of learning and professional growth.

Required Skills & Qualifications

• Previous experience as a Team Lead/Supervisor
• CRM experience
• Excellent communication, problem-solving, and decision-making skills.
• Ability to manage multiple priorities 

Permanent Placement- Remote Opportunity

UNCAPPED COMMISSION!!

Opportunities in Georgia, Massachusetts, New Hampshire, & Missouri

Training Length: 8 weeks

Training Schedule: 8:30am-5:00pm , M-F

Post-Training Schedule:

· Evening shifts ending at 8:00pm Monday-Friday and ending at 5:00pm on Saturdays.

· There is a 1 in 3 Saturday rotation

· Will work a 9-hour Monday shift with a 7-hour shift later in the week

Job Description

• Quote and sell insurance products
• Advise/consult prospective customers on what is the best coverage
• Offer expert advice on appropriate insurance coverage and options, ensuring prospects receive the best possible guidance based on
• their circumstances.
• Use multiple systems to run reports and verify the accuracy of information provided by potential insureds
• regarding their insurance and driving history.
• Explain coverage details and payment options to customers, ensuring they fully understand their policies.
• Conduct outbound follow-up on unsold internet leads, identifying opportunities to convert them
• into satisfied customers.
• Assist existing customers with policy changes and other service needs when customer service is not
• available.
• Follow up on underwriting department requests to ensure compliance and improve policy retention.
• Attend sales meetings, seminars, and educational activities to stay current with market trends, regulations,
• and maintain state licensing.

Permanent Placement- Remote Opportunity

UNCAPPED COMMISSION!!

Opportunities in Georgia, Massachusetts, New Hampshire, & Missouri

Training Length: 8 weeks

Training Schedule: 8:30am-5:00pm , M-F

Post-Training Schedule:

· Evening shifts ending at 8:00pm Monday-Friday and ending at 5:00pm on Saturdays.

· There is a 1 in 3 Saturday rotation

· Will work a 9-hour Monday shift with a 7-hour shift later in the week

Job Description

• Quote and sell insurance products
• Advise/consult prospective customers on what is the best coverage
• Offer expert advice on appropriate insurance coverage and options, ensuring prospects receive the best possible guidance based on
• their circumstances.
• Use multiple systems to run reports and verify the accuracy of information provided by potential insureds
• regarding their insurance and driving history.
• Explain coverage details and payment options to customers, ensuring they fully understand their policies.
• Conduct outbound follow-up on unsold internet leads, identifying opportunities to convert them
• into satisfied customers.
• Assist existing customers with policy changes and other service needs when customer service is not
• available.
• Follow up on underwriting department requests to ensure compliance and improve policy retention.
• Attend sales meetings, seminars, and educational activities to stay current with market trends, regulations,
• and maintain state licensing.

Permanent Placement- Remote Opportunity

UNCAPPED COMMISSION!!

Opportunities in Georgia, Massachusetts, New Hampshire, & Missouri

Training Length: 8 weeks

Training Schedule: 8:30am-5:00pm , M-F

Post-Training Schedule:

· Evening shifts ending at 8:00pm Monday-Friday and ending at 5:00pm on Saturdays.

· There is a 1 in 3 Saturday rotation

· Will work a 9-hour Monday shift with a 7-hour shift later in the week

Job Description

• Quote and sell insurance products
• Advise/consult prospective customers on what is the best coverage
• Offer expert advice on appropriate insurance coverage and options, ensuring prospects receive the best possible guidance based on
• their circumstances.
• Use multiple systems to run reports and verify the accuracy of information provided by potential insureds
• regarding their insurance and driving history.
• Explain coverage details and payment options to customers, ensuring they fully understand their policies.
• Conduct outbound follow-up on unsold internet leads, identifying opportunities to convert them
• into satisfied customers.
• Assist existing customers with policy changes and other service needs when customer service is not
• available.
• Follow up on underwriting department requests to ensure compliance and improve policy retention.
• Attend sales meetings, seminars, and educational activities to stay current with market trends, regulations,
• and maintain state licensing.

Customer Service Representatives needed – Onsite in Plantation, FL

Pay:

• $18.00/hour if bilingual (English/Spanish)

Schedule:

• TBD
• May include one weekend day

Location:

• Onsite in Plantation, FL FULLY ONSITE MUST COMMUTE TO OFFICE

Start: January 2026

Job Overview: We are seeking a dedicated Customer Service Representative to join our team in Plantation, FL. This role is ideal for individuals who are passionate about helping others and thrive in a fast-paced, inbound call center environment.

Key Responsibilities:

• Handle inbound calls only
• Respond to and resolve consumer inquiries and issues
• Educate customers on the status of previously submitted per-authorizations or per-determination requests
• Meet performance goals in areas such as:
• • Efficiency
  • Call quality
  • Customer satisfaction
  • First call resolution
  • Attendance

Qualifications:

• Minimum 6 months of customer service experience with the same employer
• High School Diploma required
• Strong attention to detail and goal-oriented mindset

RemX is seeking Onsite Bilingual Customer Service Representatives for a local Insurance Company. This position requires you to have great customer service experience and empathy.

Must be flexible with schedule

Hours: start time can be anywhere between 9am-11:30am, 8 hour shift (Will require to work at least ONE WEEKEND DAY)

Onsite only

Contract to hire opportunity

Mut be Fluent in English and Spanish

Job Responsibilities:

• Inbound calls only
• Respond to and own consumer inquiries and issues
• Provide education and status on previously submitted pre-authorizations or pre-determination requests
• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance

RemX Staffing is currently seeking P&C Insurance Reps. Must have an active P&C License.

Remote - Must Reside in Boston, MA, St. Joseph, MO, Keene, NH or Atlanta, GA

• Hourly rate: $25/hour
• Bonus Plan: Uncapped variable compensation averaging $2,000/month, with potential to exceed $7,000/month

Key Responsibilities:

• Sell personal insurance products via phone/email
• Follow up with clients to complete sales
• Maintain licensing through training and continuing education
• Keep an organized pipeline and prioritize leads
• Explain insurance coverage clearly to clients

Job Description

• Quote and sell insurance products
• Advise/consult prospective customers on what is the best coverage
• Offer expert advice on appropriate insurance coverage and options, ensuring prospects receive the best possible guidance based on
• their circumstances.
• Use multiple systems to run reports and verify the accuracy of information provided by potential insureds
• regarding their insurance and driving history.
• Explain coverage details and payment options to customers, ensuring they fully understand their policies.
• Conduct outbound follow-up on unsold internet leads, identifying opportunities to convert them
• into satisfied customers.
• Assist existing customers with policy changes and other service needs when customer service is not
• available.
• Follow up on underwriting department requests to ensure compliance and improve policy retention.
• Attend sales meetings, seminars, and educational activities to stay current with market trends, regulations,
• and maintain state licensing.

Requirements:

• Property and Casualty license
• Strong communication and sales skills
• Ability to work across multiple systems/screens

Work Environment:

• Remote: 80% home-based (must live within 80 mi of St. Joseph MO)
• Training: 2 months in-person (Mon–Fri, 8:30am–5:00pm)
• Post-Training Schedule: Evening shifts ending at 8:00pm (Mon–Fri) and 5:00pm (Sat); 1 in 3 Saturday rotation

lease send an updated resume to andrea.knodt@remx.com for immediate review

Front Desk Receptionist needed.  MUST SHOW FRONT DESK RECEPTION ON RESUME.  Also, general clerical such as ordering supplies and/or lunches, greeting visitors, arranging meetings etc,

Length: Assignment will run until mid-late May  

Location: 1311 Mamaroneck Ave, White Plains, NY 10605
 
Additional Location Details: They are in Downtown White Plains, near the Westchester Mall. 
 
Shift: Monday-Friday; 8am-4:30pm - Full Time
 
Training: Training will be regular hours - Monday-Friday, 8am-4:30pm. This person will have to train onsite, some training could be conducted remote, so they need to be comfortable with that
                                                             
Pay: $30/hr
 
Position Details:
•    Greet visitors
•    Handle deliveries
•    Process and sort mail - most gets forwarded to the Freemont office - may handle dropping off shipments
•    Answer incoming phone calls
•    Assist with arranging meetings
•    Order office supplies
•    Arrange catering orders as needed
•    Assist staff with questions

 Position Title: Customer Service Agent Bilingual Spanish is a plus

Location: Onsite - Knoxville, TN

Pay: $18.00

Start: February 2026

Hours: M-F 8am-5pm

Job type: Full Time/Contract

Key Responsibilities:

· Interface with a CRM-based software UI to update payment status

· Escalate issues to team leads as soon as they are realized

· Make payments via web portal

· Make payments via automated payment processing phone system

· Make payments via conversation with Customer Service Reps at Carriers

· Keep track of workload and progress each day

Skills & Abilities:

· Pleasant, calm demeanor on the phones

· Ability to speak confidently

· Excellent command of the spoken English language

Education & Experience:

· High School Diploma or a minimum of three (3) years in a similar role

Desired Traits:

Growth Mindset, Problem Solver, Self-starter, Demonstrates Ethical Behavior, Strong Drive, Team Player, Supportive & Adaptable to Change, Exudes a commitment to Personal & Professional Development