Tampa, FL

RemX is looking for Customer Service Representatives for Inbound and Outbound roles!

Pay: $18-$19 depending on education level
Shift: MUST be open to 1st and 2nd shift
Location: Alpharetta, Georgia 30022
Start date: 2/22/23

•    Assist customers with inquiries, account status, and problem resolution by utilizing existing resources and applications available
•    Process payments and payoffs
•    Perform miscellaneous task as assigned 
•    Adheres to appropriate Compliance policies and procedures
•    Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)
•    Make outbound/receive inbound calls on accounts that are 5-29 days past due and assist customers with bringing their accounts current
•    Identify root cause of customer delinquency and generate effective solutions using negotiation skills and by educating the customer. 

**Please read job requirements!!**

Pay: $14.50 hourly
Start date: 2/17/23
Schedule: Need open availability Monday-Sunday between 7am and 1am (hours of ops)
Location: On site in zip code 75287

RemX is looking for Call Center Representatives looking to get their start in Tech Support! This role supports a very large, well known cell phone carrier, assisting with troubleshooting devices and service. 

Requirements:
- 1 year of call center experience within the past 3 years.
- Tech savvy candidates only please! You will be tested on your pc skills and customer service ability! 
- Solid attendance is a MUST. 

Pay: $18-$19.50 (degree required for top pay rate)

Schedule: 1st shift | Monday - Friday

Location: Alpharetta, Georgia 30022

Job Duties

• Review and prepare contract packages

• Accurate data entry

• Package verification-verify accuracy of forms and signatures

• Correction of dealer errors and follow-up

• Process check requisitions and perform research as needed.

• Adhere to appropriate Compliance policies and procedures

• Provide exceptional Customer Service assistance to dealers

Requirements

• Strong attention to detail and problem solving ability

• Bachelors degree preferred

• Proficient in MS Office programs

• Looking for process oriented people

                    'FUNDING REPRESENTATIVE' 

                       Temp to hire position

Compensation- $18.00 to $20.00 hourly 

Location: Alpharetta, Geogia

FULL-TIME 

Job Descriptions: 

• Review and prepare AHFC contract packages.
• Correct and accurate data entry.
• Provide exceptional Customer Service assistance to dealers.
• Process checks requisitions and perform research as needed.
• Corrections of dealer's errors and follow-up. 

Qualifications: 

• College Degree (4 Year) is preferred but not required.
•  Must be detail oriented, process oriented, and self-motivated. 
• General field of Customer Service, Customer Accounts, and/or Automotive Finance  
• Proficient in Microsoft Products (Word, Excel, Outlook)
• Positive attitude 
• Flexibility 

Schedule:

• Monday through Friday 8 AM – 5 PM or 9 AM- 6PM
• Some scheduled Saturdays and overtime as needed.
• Must be flexible, schedule may change with business needs.

Pay: $20-$25 hourly
Shift: 8:30am-5:00pm | Monday-Friday
Location: Hybrid 3 days in office | zip code 33313
Start date: 2 weeks

Responsibilities:

• Emailing new hires with details about the company, including parking information, work schedules, and dress codes.
• Welcoming new hires with prepared onboarding kits and an office tour.
• Introducing new hires to their team members.
• Providing new hires with manuals, guidelines, and passwords, as needed.
• Detailing all new hires' initial tasks and answering any queries.
• Ensuring new hires have the necessary technical assistance to set up their hardware and software.
• Gathering and filing all paperwork related to new hires, including contracts and non-disclosure agreements.

Training Starts 3/6/23

Working in a fast-paced environment responding to inbound and outbound telecommunications. Assist client handling and troubleshooting inquiries following appropriate processes. Follow-up with clients on issues that cannot be resolved immediately.

THIS POSITION IS TEMP TO HIRE

Location: Tampa, FL.
Base Pay: $16.25-$17.24 per hour
Hours of Operation: Monday-Friday 7AM-9PM and Saturday-Sunday 7AM-5PM

Shift: Set 40-hour work week within hours of operation - weekend availability is required

Client Services is responsible for the following:

• Provide prompt, courteous assistance to approximately 60 inquiries per day from various modes of communication
• Provide quality customer service during every interaction with customers
• Work in a production environment and meet daily, weekly, monthly metrics. 

Qualifications

• Recent healthcare experience
• Recent call center experience
• Weekend availability
• 40 word per minute typing speed
• Longevity in previous roles (at least one year with each company)
• Must be comfortable working on site for up to 16 weeks and reporting to site as needed

Customer Service Representative Role:

The Customer Service Representative is responsible for providing exceptional customer service and resolutions to our members. Telecommunication based customer interaction to answer and resolve a variety of inquiries. This is high volume, customer service environment. You’ll need to be efficient, productive, and thorough dealing with our members over the phone.

60 day contract 

Primary Responsibilities:

• Provide resolution for customers.
• Serve as single point of contact for customers and build a strong relationship supporting them.
• Respond to and own consumer inquiries/issues.
• Provide education and status on previously submitted pre-authorizations or pre-determination requests.
• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance.
• Conduct proactive research on assigned member accounts to identify service issues.

Required Qualifications:

• High School Diploma / GED (or higher) OR equivalent work experience.

• Minimum of 3+ years of combined education, work and/or volunteer experience.

Preferred Qualifications:

• Health Care/Insurance environment.
• Social work, behavioral health, health promotion, and behavior change.
• Customer service experience.

Schedule:

Training is Monday to Friday 9:00AM to 5:30PM for 1-2 weeks.

After, the schedule is an 8-hour shift between Monday to Sunday from 7:00AM to 11:00PM. Possible shifts that will be available are 7:00AM to 3:30PM, 9:00AM to 5:00PM and 2:30PM to 11:00PM.

Compensation:

$17.00/hourly / Bilingual $17.50

Customer Service Representative Role:

The Customer Service Representative is responsible for providing exceptional customer service and resolutions to our members. Telecommunication based customer interaction to answer and resolve a variety of inquiries. This is high volume, customer service environment. You’ll need to be efficient, productive, and thorough dealing with our members over the phone.

60 day contract 

Primary Responsibilities:

• Provide resolution for customers.
• Serve as single point of contact for customers and build a strong relationship supporting them.
• Respond to and own consumer inquiries/issues.
• Provide education and status on previously submitted pre-authorizations or pre-determination requests.
• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance.
• Conduct proactive research on assigned member accounts to identify service issues.

Required Qualifications:

• High School Diploma / GED (or higher) OR equivalent work experience.

• Minimum of 3+ years of combined education, work and/or volunteer experience.

Preferred Qualifications:

• Health Care/Insurance environment.
• Social work, behavioral health, health promotion, and behavior change.
• Customer service experience.

Schedule:

Training is Monday to Friday 9:00AM to 5:30PM for 1-2 weeks.

After, the schedule is an 8-hour shift between Monday to Sunday from 7:00AM to 11:00PM. Possible shifts that will be available are 7:00AM to 3:30PM, 9:00AM to 5:00PM and 2:30PM to 11:00PM.

Compensation:

$17.00/hourly / Bilingual $17.50

Calling all Payroll Pro's!!
We are looking for a Payroll Specialist for our client in Knoxville, TN! This position is responsible for supporting our payroll team by working on and submitting approvals, updating employee payroll information, reconciling garnishments/hires/terms, and more!

Location: Knoxville, TN. (opportunity to work hybrid after 6 months!)
Pay: $22 hourly
Start Date: ASAP!
Schedule: M-F | 1st shift(flexible hours!)

The job qualifications for this position are as follows:

-Two (2) year accounting degree or equivalent work experience
-Experience working with multi-state payroll laws
-One(1) to three (3) years of previous payroll experience, preferably in a 500+ employee setting
-Excellent computer skills (spreadsheet applications and HR/PR systems, i.e. Lawson, Kronos, Excel preferred)
-Excellent communication skills (written and verbal)
-Excellent quantitative and analytical skills
-Ability to work well under pressure and meet deadlines
-Excellent organizational skills