Tampa, FL

RemX is seeking Customer Service Reps for On-Site roles in Knoxville, TN. This is an inbound call center/customer service environment where you will be dealing with members regarding their benefits.  

Position Title: Customer Service Agent

Location: Onsite - Knoxville, TN

Pay: 17.00

Hours: M-F 8am-5pm

Job type: Full Time/Contract

Key Responsibilities:

· Interface with a CRM-based software UI to update payment status

· · Make payments via web portal

· Make payments via automated payment processing phone system

· Make payments via conversation with Customer Service Reps at Carriers

· Keep track of workload and progress each day

Skills & Abilities:

· Pleasant, calm demeanor on the phones

· Ability to speak confidently

· Excellent command of the spoken English language

Education & Experience:

· High School Diploma or a minimum of three (3) years in a similar role

Call Ceter experience helpful

RemX Staffing is currently hiring a Pharmacy Technicians for an ONSITE position.in Raleigh NC.

Location- Raleigh NC

Shift- 1pm-11pm

Pay Rate-$21/hour

8pm - 7am 7on/7off weekends required

3 month contract

Description:
• Triage, interpret and input orders into computerized medication order system while meeting accuracy and productivity standards of the pharmacy. Audits input versus documentation and makes corrections as needed
• Performs drug calculations including basic mathematical calculations
• May resolve issues of denials identified through adjudication, and follow-up claims in Point of Sale (POS)
• Maintains current knowledge of Medicaid claim regulations and processes
• May produce reports and keep management informed of unpaid claims and claims pending follow-up
• Provides excellent customer service to external and internal customers in accordance with company values
• May assist with drug preparation and dispensing under the direct supervision of a Pharmacist
• Performs other tasks as assigned, which can include assisting in any area of the pharmacy as directed by management

Qualifications:
• High school diploma or equivalent
• Pharmacy related experience
• Basic understanding of drugs, medication terminology, and metric system; ability to operate a computer
• Detail oriented; goal oriented, team player, customer service, oral communication

RemX Staffing is currently hiring Certified Pharmacy Technicians for an ONSITE position in Raleigh NC.

Location: Raleigh, NC 27616

Pay: $21

3 Month Contract Position

Schedule:

• 8pm - 7am WEEKENDS REQUIRED
• 1PM -11pm WEEKENDS REQUIRED

Primary Responsibilities:

• Fills prescription items, as permitted by the State Board of Pharmacy, packaging medications for dispensing and for delivery, meeting the accuracy and productivity standards of the pharmacy.
• Labels products appropriately, including cautionary or auxiliary labels.
• Prepares medications including emulsions, liquids, powders and ointments, which may include non-sterile compounding.
• Communicates with internal and external customers in a pleasant and professional manner.
• Works in the Controlled Drugs (Narcotics) Room, works with automated machine to prepack.
• Manages inventory functions such as monitoring pharmaceutical levels and identify expired medications, managing to the pharmacy standard.

Requirements:

Pharmacy tech and current State Board certification (NEED CERT)

6 months – 1 year of related experience

Attention to detail and be able to work under deadlines

Ability to use metric system and avoirdupois measures

Excellent oral and written communication skills

Excellent data entry and customer service skills

RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923. This is a call center/customer service environment. You’ll need to be efficient, productive, and thorough dealing with our members over the phone.

Position Title: Customer Service Agent

Location: Onsite - Knoxville, TN

Pay: 17.00

Hours: M-F 8am-5pm

Job type: Full Time/Contract

Key Responsibilities:

· Interface with a CRM-based software UI to update payment status

· Escalate issues to team leads as soon as they are realized

· Make payments via web portal

· Make payments via automated payment processing phone system

· Make payments via conversation with Customer Service Reps at Carriers

· Keep track of workload and progress each day

Skills & Abilities:

· Pleasant, calm demeanor on the phones

· Ability to speak confidently

· Excellent command of the spoken English language

RemX is seeking a Dispatcher for a company in the Manassas, VA area!

Pay: $21 /hr

 Schedule: Tuesday – Saturday, 9am to 6pm

BILINGUAL SPANISH

Location: Onsite Manassas, VA 20109

Essential Duties/Responsibilities:

• Works with customers, account management, and operations to manage Company last mile Installation and delivery service
• Communicate with drivers and installers to ensure timely delivery to Company last mile clients
• Communicate with schedulers and warehouse personnel to verify accurate staging, delivery and removal of freight for Company clients
• Responsible for sorting and preparing all delivery paperwork
• Ability to operate Company routing software to effectively manage drivers
• Works with and assists drivers and customer to problem solve and provide excellent customer service
• Manages incidents/accidents that may occur and reports appropriately to Corporate Safety team
• Responsible for communicating cancelled or rescheduled deliveries to end customer and client
• Other duties as assigned

Qualifications:

• High School Diploma/GED or Equivalent Experience is required
• Prior dispatch experience a plus
• Minimum of 3 years of Logistics/Supply Chain, Dispatching, Transportation, Engineering, Business Analyst/Project Management
• Strong knowledge of local highway systems where drivers will be operating
• Working knowledge of DOT and Hours-of-Service (HOS) regulations for Commercial operators
• Ability to communicate effectively across all levels of management, peers, and clients is necessary
• Excellent problem-solving, task prioritization, follow-up, and customer service skills required
• Intermediate computer proficiency in Excel and Word

 For immediate consideration, please email your resume to Darilys.gutierrez@remx.com with the subject as “Dispatcher”.

RemX is seeking Bilingual (Spanish) Customer Service Reps for On-Site opportunities in Plantation FL. This in a high volume, call center/customer service environment. You’ll need to be efficient, productive, and thorough dealing with our members over the phone.

• Title: Customer Service Rep
• Location: Plantation FL | ONSITE
• Salary: $18/hour (bilingual Spanish)
• Start Date: End May/Early June
• Training: Training is Monday to Friday 9:00AM to 5:30PM for 3 weeks.
   

Primary Responsibilities:

• Provide resolution for customers.
• Serve as single point of contact for customers and build a strong relationship supporting them.
• Respond to and own consumer inquiries/issues.
• Provide education and status on previously submitted pre-authorizations or pre-determination requests.
• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance.
• Conduct proactive research on assigned member accounts to identify service issues.

Requirements:

• GED / High School Diploma (or higher)
• Call Center Experience helpful
• Minimum of 3+ years of work and/or volunteer experience.
• Health Care/Insurance call center highly preferred!

RemX is seeking Healthcare Customer Service Reps for On-Site opportunities in Plantation and Miramar FL. This in a high volume, call center/customer service environment. You’ll need to be efficient, productive, and thorough dealing with our members over the phone.

• Title: Customer Service Rep
• Location: Plantation or Miramar, FL | ONSITE
• Salary: $17/hour or $18/hour (bilingual Spanish)
• Training: Training is Monday to Friday 9:00AM to 5:30PM for 3 weeks.
   

Primary Responsibilities:

• Provide resolution for customers.
• Serve as single point of contact for customers and build a strong relationship supporting them.
• Respond to and own consumer inquiries/issues.
• Provide education and status on previously submitted pre-authorizations or pre-determination requests.
• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance.
• Conduct proactive research on assigned member accounts to identify service issues.

Requirements:

• GED / High School Diploma (or higher)
• Call Center Experience helpful
• Minimum of 3+ years of work and/or volunteer experience.
• Health Care/Insurance call center highly preferred!

For immediate consideration, please email your updated resume to Darilys.gutierrez@remx.com with the subject as “Call Center”.

RemX is seeking experienced Remote – Patient Access Consultants for a reputable client of ours.

• Title: Remote – Patient Access Consultant
• Employment Type: Contract with Potential for Hire
• Location: Remote (Equipment is provided)
• Salary: $18.00 an hour
• Start Date: June 24
• Schedule: 40 hours per week; must be flexible and available between the hours of 8am-9pmEST, Monday-Friday

RESPONSIBILITIES:

• Provides advances service to patients, providers and caregivers, as it relates to, but not limited to: billing and coding support, prior authorization assistance, benefit verification
• Provides exceptional customer service and resolves requests in a timely manner
• Coordinates with internal and external service provides to ensure services are performed in accordance with program policy
• Becomes knowledgeable regarding payer trends and reimbursement trends
• Performs other related duties as assigned

REQUIREMENTS:

• High school diploma or GED required
• 3+ years of experience working within medical administration
• 6+ months of experience working from home
• Must have high speed internet and a workspace with minimal distractions
• Must be proficient within Microsoft Office Suite
• Must have the proven ability to communication effectively
• General knowledge of healthcare billing preferred

RemX is recruiting for Full time and Part time Payment Processor's for a client in Knoxville, TN.

 Calling all Teachers looking for a summer job!

Retirees looking to stay busy!

College Students looking for work during the summer!

This is a contract opportunity and 100% onsite. Contract is 6-8 weeks+, could be longer depending on business needs.

Schedule: Monday to Friday or three days per week!

Hours : 8am to 5pm (either 6hrs or 8hrs day)

Pay: $17/hr

Key Responsibilities:

Responsible for making payments to Insurance Carriers on behalf of Banks for escrow payments on mortgages.

Maintain a positive, empathetic, and professional attitude toward potential customers at all times.

Reach out to potential customers through various channels.

Knowledgeable in our products and services.

Ensure daily performance goals are met.

Keep records of customer interactions, transactions, comments, and complaints.

Communicate and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the outbound sales process.

Skills & Abilities:

· Pleasant, calm demeanor on the phones

· Ability to speak confidently

· Excellent command of the spoken English language

Education & Experience:

· High School Diploma or a minimum of three (3) years in a similar role

For immediate consideration, please email your resume to Darilys.gutierrez@remx.com with the subject as “Knoxville”.

RemX is assisting a client of ours in Knoxville seeking Full time or Part Time Customer Service Representatives. Seeking teachers looking for a summer job, college students home for the summer? Retirees looking for work?

This is a an onsite opportunity. Contract is 6-8 weeks+ but, could be longer depending on business needs.

Schedule: Monday to Friday or three days per week!

Hours : 8am to 5pm (either 6hrs or 8hrs day)

Pay: $17/hr

Key Responsibilities:

Responsible for making payments to Insurance Carriers on behalf of Banks for escrow payments on mortgages.

Maintain a positive, empathetic, and professional attitude toward potential customers at all times.

Reach out to potential customers through various channels.

Knowledgeable in our products and services.

Ensure daily performance goals are met.

Keep records of customer interactions, transactions, comments, and complaints.

Communicate and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the outbound sales process.

Skills & Abilities:

· Pleasant, calm demeanor on the phones

· Ability to speak confidently

· Excellent command of the spoken English language

Education & Experience:

· High School Diploma or a minimum of three (3) years in a similar role

RemX is looking for Customer Service Representatives for our client in Alpharetta, GA. They’ll be responsible for handling a variety of calls while maintaining a positive empathetic environment.

Title: Customer Service Representative

• Employment Type: Contract to Hire
• Location: Alpharetta, GA
• Salary: $21.00 an hour – Must have Bachelor’s Degree
• Start Date: Mid June
• Schedule: Must be available between 8:00 AM – 9:00 PM and available for alternating Saturdays and flexible shifts

RESPONSIBILITIES:

• Handle customer accounts calls and contacts relating to auto loans
• Assist callers with contacts regarding : payment processing and questions, loan questions, early collection calls, etc.

REQUIREMENTS:

• Bachelor’s Degree REQUIRED
• Customer Service Experience and or Financial Background REQUIRED
• Ability to maintain a positive attitude and enthusiastic approach