Job Opening: $12/hr. Customer Service Support Representatives Needed! ***Parkersburg, WV***

About the Role

Seeking customer-focused reps to support financial and payment clients, resolve technical and account issues, and deliver exceptional service.

What We Offer

• Weekly pay plus benefits!
• Comprehensive training and ongoing development.
• Opportunities for career growth within a global financial technology leader.
• Supportive team environment with a focus on service excellence.

Position: ONSITE CSR

Pay: $12/hr-Weekly pay/Full time + Benefits 

Hours: Must be able to work Monday-Saturday any 8hr shift Between the hours of 8am-9pm

Responsibilities

• Receive inbound and perform outbound calls depending on the department
• Read, interpret, and apply step-by-step instructions in real time during live calls
• Repeat process reliably across high volume interaction without cutting corners
• Follow structured workflows exactly as written, does not deviate from processes
• Provide customer support via phone, email, and ticketing systems
• Troubleshoot billing, reporting, and product issues
• Assist with account updates, payments, and system navigation
• Document interactions accurately and follow procedures
• Deliver solution-focused service to support retention
• Partner with internal teams to resolve escalated issues