Job Opening: Patient Account Representative

Patient Account Representative

Join a patient-focused healthcare team where your communication skills and attention to detail help improve the financial experience for patients.

Position Highlights:

• Assist patients with billing inquiries, account balances, and payment options
• Verify insurance coverage and explain benefits, costs, and financial responsibility
• Process payments, set up payment plans, and update account information
• Resolve account discrepancies and collaborate with billing and insurance teams
• Maintain accurate documentation while ensuring HIPAA compliance
• Deliver excellent customer service in a fast-paced, high-volume environment

Requirements:

• 1+ year of experience in healthcare customer service, patient accounts, or medical billing
• Knowledge of insurance verification, billing processes, and patient financial services preferred
• Strong communication, problem-solving, and interpersonal skills
• Ability to multitask, stay organized, and handle high call volumes
• Proficiency in Microsoft Office and EMR/EHR systems

Make a difference at the front line of patient financial care—apply today.